Branch Operations & Customer Service Specialist

Paylocity; Clovis (CA); On-site; USD 35,000 - 54,000; Full time

Job summary

Westamerica Bank in California is seeking a Customer Service focused team member to join our branch team. This role emphasizes delivering quality service and promoting bank products to clients.

Under direct supervision, you will handle daily branch operations, assist customers with transactions, cross-sell suitable services, and maintain accuracy and compliance with bank policies. The position requires strong communication, reliability, and teamwork.

Qualifications

• Good customer relations and basic math skills required.

Responsibilities

• Provide quality customer service and promote bank products.
• Meet goals for sales/activities and support branch operations.
• Exercise sound judgment to protect bank assets and ensure compliance.
• Adhere to branch security procedures and regulatory requirements.
• Maintain accuracy in transactions and cash handling.
• Support daily operations and assist with audits and training.

Skills

Good customer relations

Basic math skills

Job description

Westamerica Bank in California is seeking a Customer Service focused team member to join our branch team. This role emphasizes delivering quality service and promoting bank products to clients.

Under direct supervision, you will handle daily branch operations, assist customers with transactions, cross-sell suitable services, and maintain accuracy and compliance with bank policies. The position requires strong communication, reliability, and teamwork.