Branch Office Administrator

Purcor; Riverside (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading pest control company as a Branch Office Administrator in Riverside, CA! This role is pivotal in delivering exceptional service in a dynamic team environment. Enjoy competitive pay with commission, benefits, and opportunities for career growth while contributing to a mission that protects families and businesses.

Benefits

Competitive base pay plus uncapped commission

Medical, dental, and vision benefits

Employer-paid long-term disability and life insurance

Paid time off and holiday pay

401(k) retirement plan with company match

Opportunities for advancement

Company-provided laptop or iPad and iPhone

Qualifications

• High school diploma or equivalent required.
• Previous administrative or customer service experience preferred.
• Proficiency in CRM systems, especially PestPac, preferred.

Responsibilities

• Responding to inbound calls and directing appropriately.
• Documenting customer interactions accurately.
• Completing service agreements and entering lead information.

Skills

Customer service

CRM proficiency

Communication

Education

High school diploma or equivalent

Tools

PestPac

Job description

Join the buzz at PURCOR Pest Solutions, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. We are seeking passionate Branch Office Administrators to join our stellar team. Are you looking for a career as big as your ambition? Apply now.

WHAT’S IN IT FOR YOU:

• Competitive base pay plus uncapped commission and bonus potential.
• Medical, dental, and vision benefits.
• Employer-paid long-term disability and life insurance.
• Paid time off and holiday pay.
• 401(k) retirement plan with company match.
• Opportunities for advancement and career growth.
• Company-provided benefits such as a laptop or iPad and iPhone.

JOB SUMMARY: This role offers the chance to be an integral part of a dedicated team committed to delivering exceptional service and customer experience.

YOU WILL BE RESPONSIBLE FOR:

• Responding to inbound calls and call center transfers, providing information, resolving issues, or directing calls appropriately.
• Accurately documenting customer interactions and forwarding information to the relevant team members.
• Completing service agreements from technicians, sales reps, management, and regional customer care centers.
• Entering lead information into PestPac and scheduling appointments with the correct sales representatives.

QUALIFICATIONS FOR SUCCESS:

• High school diploma or equivalent.
• Previous administrative or customer service experience preferred.
• Proficiency in CRM systems, especially PestPac, preferred.
• Ability to pass background checks and drug screening.

We are committed to diversity and equal opportunity employment. We welcome applicants from all backgrounds and are proud to be an Equal Opportunity employer. Join us in creating a drug-free workplace and be the hero our clients need!