Branch Market Manager - Bryan / College Station

Extraco Banks, N.A.; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Market Manager to lead and inspire teams across multiple locations. This pivotal role involves driving growth, enhancing customer service, and fostering a culture of excellence. The ideal candidate will possess strong leadership skills and a passion for mentoring, ensuring that both staff and customers thrive in a supportive environment. With responsibilities ranging from performance management to community engagement, this position offers a unique opportunity to make a significant impact in the banking sector. Join a forward-thinking company that values innovation and teamwork, and take your career to the next level.

Benefits

Competitive compensation

Excellent benefits

Weekend availability

Leadership certifications or designations

Qualifications

• 5+ years of retail banking experience required.
• 5+ years of managerial experience in banking or retail.

Responsibilities

• Manage multiple branches and drive deposit growth.
• Conduct branch observations and new hire 1-on-1s.
• Engage with the community and maintain a presence.

Skills

Competitive spirit

Creativity

Organization

Excellent communicator

Exceptional customer service

Conflict management

Education

High School Diploma

Bachelor’s degree in business or finance

Tools

CRM system

Performance Management tools

Job description

Position: Branch Market Manager - Bryan / College Station

Location: Bryan/College Station, TX

Job Id: 342-050527

# of Openings: 1

Job Description: Branch Market Manager

Location: Bryan / College Station

Description:

The Bryan / College Station Branch Market Manager plays a pivotal role in the growth and success of our Consumer Banking department. This leadership position requires overseeing 2 branch locations within your designated region, ensuring the development of your team, optimizing sales and performance, and contributing to the bank's success. You will serve as a mentor and motivator for branch managers and/or supervisors under your supervision, fostering a culture of excellence and customer service. Regular meetings such as weekly 1-on-1s, daily huddles, monthly team meetings, and quarterly regional meetings are required.

Required Skills and Qualifications:

• Skills: Competitive spirit, creativity, organization, producer, team builder, stabilizer, leader, detail-oriented, excellent communicator, exceptional customer service, conflict management.
• Technical Proficiency: Performance Management, Mentoring, Problem Solving, Business Development, Process Improvement, Communication, Strategic Planning, Financial Oversight, Leadership, Collaboration, daily use of reports and CRM system for performance management.

Job Duties:

• Manage multiple branches
• Drive deposit growth and retention
• Employee retention, coaching, and engagement
• Oversee regional floater employees
• Engage with the community and maintain a presence
• Support consumer process improvements as needed
• Conduct branch observations and new hire 1-on-1s within first 60 days
• Review performance reports and implement action plans
• Assist with relationship, sales, and manager training
• Collaborate with key partners
• Maintain knowledge of Extraco consumer banking products, digital banking, and omnichannel offerings
• Encourage customers to adopt digital banking and virtual teller services
• Perform regular audits related to branch operations and risk management
• Use retail equipment and facilities portals for troubleshooting and resolution
• Attend monthly branch management meetings
• Perform other duties as assigned by the Regional Branch Manager

Experience and Basic Qualifications:

• High School Diploma
• Minimum 5 years of retail banking experience
• Minimum 5 years of managerial experience in banking or retail with direct oversight of staff

Preferred Qualifications:

• Bachelor’s degree in business or finance
• Leadership certifications or designations

Work Hours: Hours vary depending on location. Must have consistent weekend availability, including Saturdays from 8:30 am to 1:00 pm. Managing two locations involves handling transactions and daily operations across both sites.

Extraco offers excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Reasonable accommodations are provided for persons with disabilities.