Branch Manager - South Central Market - Bend, OR and Surrounding Areas

JPMorgan Chase; Bend (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorgan Chase in Bend, OR seeks an experienced Branch Manager to lead a high-performing team, drive customer-focused service, and grow deposits and investments. You will coach staff, manage risk, and ensure adherence to policies while cultivating community ties.

The role requires 2+ years in retail banking leadership, a high school diploma or GED, and availability for branch hours including evenings and weekends. Training will be provided to prepare for leadership responsibilities.

Qualifications

• Strong leadership and team-building capabilities.
• Proven track record coaching and empowering employees.
• Ability to organize priorities in a fast-paced branch environment.
• Decisive, with sound judgment and risk awareness.
• Commitment to operational integrity and policy compliance.
• Ability to educate and connect team, partners, and clients with technology.

Responsibilities

• Be a motivating force for the branch team by modeling our culture and values.
• Deliver on branch goals by using the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Coach and develop the team to improve morale and performance.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses to strengthen branch presence.

Skills

Leadership

Coaching

Strategic planning

Decision making

Influence & communication

Management experience (Retail Banking)

Education

High school diploma or GED

College degree preferred

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

Job responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Required qualifications, capabilities, and skills

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
• You thrive in a fast-paced, changing environment, using your strong decision‑making skills to navigate challenges and lead the team confidently.
• You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
• You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved.
• You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• You have a high school degree, GED, or foreign equivalent.
• You have the ability to work branch hours including weekends and evenings.

Preferred qualifications, capabilities, and skills

• You have a college degree or military equivalent.

Training and Travel Requirement

You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.

You'll need to be able to travel as required for in‑person training and meetings; some travel may be out‑of‑state.

Dodd Frank and Safe Act:

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notification