Branch Manager - North Palm Beach Market - Palm Beach Gardens, FL

JPMorgan Chase; Florida; On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase is seeking a Branch Manager to lead a dynamic retail banking team. You will drive client-centric service, coach staff, and manage branch performance while ensuring operational integrity.

You will oversee growth initiatives, build community relationships, and maintain compliance with safety and regulatory requirements. This role requires flexible branch hours, including weekends, and completion of our Branch Manager Training Program.

Qualifications

• Experience leading a branch team and achieving branch goals.
• Strong coaching and people development abilities.
• Proven multitasking and prioritization in a fast-paced retail banking environment.
• Solid decision-making and risk management skills within banking operations.
• Ability to drive client relationships and deposits growth.
• Comfort with leveraging technology to improve client experience and efficiency.

Responsibilities

• Be a motivating force for the branch by sharing a clear vision and embodying Chase culture.
• Deliver on branch goals using data to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Coach and develop the team to boost morale and performance.
• Promote learning and development to keep skills sharp.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology engagement

Communication

Education

High school diploma or GED

College degree or military equivalent (preferred)

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

Job responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Required qualifications, capabilities, and skills

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
• You thrive in a fast-paced, changing environment, using your strong decision‑making skills to navigate challenges and lead the team confidently.
• You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
• You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved.
• You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• You have a high school degree, GED, or foreign equivalent.
• You have the ability to work branch hours including weekends and evenings.

Preferred qualifications, capabilities, and skills

• You have a college degree or military equivalent.

Training and Travel Requirement

You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.

You'll need to be able to travel as required for in‑person training and meetings; some travel may be out‑of‑state.

Dodd Frank and Safe Act:

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notification