Branch Manager – Low-Voltage Electronics | Full-Time

The Staff Pad; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary with incentives

SEP IRA contributions and annualprofit

Medical, dental, and vision coverage

Promotion from within

Branch and showroom environment with a

Job summary

The Staff Pad is seeking a Branch Manager for the Grand Rapids, MI location to lead day-to-day branch operations, supervise sales and logistics teams, and drive growth with policy implementation and best practices.

You'll oversee inventory, customer service standards, and partner with Sales and Marketing to strengthen vendor relationships and go-to-market efforts. A strong track record in sales leadership and operations is required.

Qualifications

• 5–7 years of relevant sales experience with 1–3 years of management experience.
• Experience in low-voltage industries, particularly fire and life safety, video surveillance, access control.
• High school diploma or equivalent.

Responsibilities

• Lead day-to-day branch operations, oversee sales and logistics teams.
• Implement policies and best practices to drive efficiency and growth.
• Maintain customer service standards and report service concerns as needed.
• Oversee sales, shipping, receiving, repairs, inventory, and ERP systems.
• Partner with Sales and Marketing to strengthen vendor relationships and training.

Skills

Sales leadership

Branch management

Customer service

Team mentoring

Operations management

Education

High school diploma

Tools

ERP software

Inventory management

MS Office

Job description

Branch Manager – Low-Voltage Electronics | Full-Time

Grand Rapids, United States | Posted on 09/09/2026

• Work Experience 5–7 years of relevant sales experience + 1–3 years of management experience preferred
  
• City Grand Rapids
  
• Country United States
  

Job Description

The Staff Pad has partnered with a reputablefamily-owned distributor of low-voltage electronics to hire an experiencedBranch Manager for their Grand Rapids, MI location

The Branch Manager will lead day-to-day branchoperations, oversee sales and logistics teams, and implement policies,procedures, and best practices that drive operational efficiency and businessgrowth

What You’ll Do

• Maintain company's customer service standards and report service concerns as needed
  
• Overseeand understand all branch sales and operational functions, includingsales, shipping, receiving, repairs/CRS, RM modules, and inventory
  
• Partnerwith Sales and Marketing to strengthen vendor relationships, coordinatetraining and counter days, and support go-to-market strategies
  
• Drivebranch growth by prospecting new customers and supporting team salesefforts
  
• Reduceslow-moving, discontinued, and dead stock while managing inventoryperformance metrics, with a focus on:
  
• Inventoryturns, D&E ranked products, and surplus stock
  
• Achievebranch and personal sales goals established by the Sales Manager by:
  
• Planningsales strategies and mentoring the existing sales team
  
• Settinggoals to support monthly and quarterly sales targets
  
• Reviewcustomer performance, recover lost business, support customer growth, andmanage gross profit goals
  
• Partnerwith Corporate on recruiting, hiring, onboarding, training, and employeedevelopment
  
• Supportongoing training, product knowledge, skill development, and employeementorship
  
• Trainand mentor the Assistant Branch Manager to support branch operationsduring absences
  
• Promoteteam performance, growth, accountability, and effective delegation
  
• Partnerwith Sales, Operations, and HR on employee evaluations and personnelmatters
  
• Maintainaccurate inventory, warehouse/showroom organization, cycle counts, andphysical inventory preparation
  
• Overseedaily showroom stocking, merchandising, and appearance, ensuringdemonstration units are current and operational
  
• Ensureall administrative tasks and branch reporting are completed accurately andon time
  
• Maintainregular communication with Sales Management and Corporate
  
• Ensurecompliance with company policies and procedures and report violations tothe Sales/Operations Manager
  
• Maintaina safe, secure, clean, and professional work environment
  

What We Are Looking For

• Highschool diploma or equivalent
  
• 5–7years of relevant sales experience + 1–3 years of management experiencepreferred
  
• Experiencein low-voltage industries, particularly fire and life safety, videosurveillance, access control, and voice communication
  

Additional Skills & Attributes:

• Strongverbal and written communication & problem-solving skills
  
• Abilityto work independently and collaboratively
  
• Trainingand mentoring skills
  
• Willingnessto travel and work occasional evenings/weekends (<10% travel)
  
• Ability to perform physical tasks andoccasionally lift/move up to 70 lbs
  
• Ability to meet required visual demands
  
• Computer, phone, ERP, Microsoft Office,and standard office equipment proficiency
  

What You Can Expect:

• Competitive salary withperformance-based incentives
  
• SEP IRA contributions and annualprofit-sharing bonuses
  
• Affordable medical, dental, and visioncoverage
  
• Ongoing development, career advancement,and a promote-from-within culture
  
• Branch and warehouse/showroomenvironment with frequent interaction with inventory, warehouse operations, andcustomers
  

If you are a results-driven leader who thrives onbuilding strong customer relationships, developing teams, and driving businessgrowth, this is an opportunity to make a lasting impact. Join a company thatvalues initiative, collaboration and professional development.