Branch Manager: Lead Growth, Ops & Customer Experience

Bobcat-of-Albuquerque-; Albuquerque (NM); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

PTO (Paid Time Off)

Paid holidays

401(k) with company match

Leadership training and development

Job summary

Total Equipment Management seeks a Branch Manager to lead a high-performing team and oversee all branch operations in Albuquerque, NM. You will drive profitability, customer satisfaction, and operational excellence while mentoring staff and coordinating sales, service, parts, rental, and admin functions.

The role requires a strong focus on results, safety, and policy adherence, with a track record in equipment rental or dealership leadership and a commitment to building relationships with

Qualifications

• Bachelor's degree in Business Management or related field.
• 5+ years of management experience in equipment rental or dealership.
• Strong leadership and communication skills.
• Ability to analyze business metrics and drive improvements.
• Knowledge of inventory and operational planning.

Responsibilities

• Lead, coach, and develop branch employees to achieve success.
• Foster a positive, customer-focused work environment.
• Manage day-to-day operations to ensure efficiency and profitability.
• Monitor financial performance and KPI trends; implement improvement plans.
• Develop strategies to increase revenue and market share.

Skills

Leadership

Team development

Operations management

Budgeting

Customer service

Inventory management

MS Office

Dealership software

Education

Bachelor's degree in Business Management

Tools

Dealership management software

MS Office

Job description

Total Equipment Management seeks a Branch Manager to lead a high-performing team and oversee all branch operations in Albuquerque, NM. You will drive profitability, customer satisfaction, and operational excellence while mentoring staff and coordinating sales, service, parts, rental, and admin functions.

The role requires a strong focus on results, safety, and policy adherence, with a track record in equipment rental or dealership leadership and a commitment to building relationships with