Branch Manager: Lead Growth & Customer Experience

Socket.dev; West Allis (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Bonus incentives

Competitive wage

Flexible hours

Health benefits

401K match

Job summary

Richards Building Supply, a full-service building supply center in West Allis, WI, seeks an experienced Branch Manager to lead our growing team with energy and creativity. The role focuses on customer experiences, steady operations, and strategic planning to achieve financial and service goals.

You will supervise staff, manage resources and inventory, and drive improvements across sales and cost controls while maintaining company standards and safety policies.

Qualifications

• Ability to read, analyze, and interpret general business materials.
• Ability to write reports, business correspondence, and procedures.
• Ability to present information and respond to questions from managers, clients, and the public.
• Ability to calculate figures such as discounts, percentages, and volumes.

Responsibilities

• Manage daily branch operations and maintain complete books and records.
• Supervise and develop employees, including performance appraisals.
• Oversee branch sales, pricing, and budget performance to meet objectives.
• Develop strategic sales plans with Area Manager to grow market share.

Skills

Leadership

Strategic planning

Team supervision

Customer service

Budgeting

Financial analysis

Operations management

Communication

Problem solving

Tools

Forklift operation

MS Office

Job description

Richards Building Supply, a full-service building supply center in West Allis, WI, seeks an experienced Branch Manager to lead our growing team with energy and creativity. The role focuses on customer experiences, steady operations, and strategic planning to achieve financial and service goals.

You will supervise staff, manage resources and inventory, and drive improvements across sales and cost controls while maintaining company standards and safety policies.