Branch Manager - Japanese Bilingual

Pacific Advisory Service; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Car allowance

Job summary

Pacific Advisory Service is seeking a Japanese Bilingual Branch Manager in Houston, Texas. This role involves overseeing branch operations while managing the Moving Department. Key responsibilities include supervising staff and participating in moving tasks. Ideal candidates must have international mover experience, a valid driver's license, and bilingual skills in Japanese and English. The position includes a car allowance of $600 per month.

Qualifications

• Hands-on experience in packing, loading/unloading, and customer interaction.
• Valid driver's license and clean driving record.
• Strong customer service and problem-solving skills.

Responsibilities

• Oversee day-to-day branch operations and ensure compliance.
• Supervise branch staff for efficient customer service.
• Drive company vehicles and participate in moving activities.

Skills

Bilingual: Japanese

Customer service skills

Problem-solving skills

Job description

International forwarder is looking for Japanese Bilingual Branch Manager, including Moving Department Manager role.

Branch Management

• Oversee day-to-day branch operations, ensuring smooth workflows and compliance with company policies.
• Supervise and support branch staff, ensuring a safe, efficient, and customer-focused environment.

Moving Department Management

• Drive company vehicles and participate in moving work as needed, including packing, unpacking, loading, unloading, palletizing, breaking pallets, vanning/devanning, and warehousing.
• Conduct job estimates, confirm customer requirements, and ensure services are delivered to meet expectations.

Qualifications

• International Mover experience required (hands‑on packing, loading/unloading, warehouse work, customer interaction).
• Ability to drive company vehicles (valid driver's license and clean driving record required).
• Bilingual: Japanese (business-level, for customer service) and English (for internal communication).
• Strong customer service and problem‑solving skills.
• Willingness to balance physical moving duties with branch management responsibilities.

Car allowance - $600 per month