Branch Manager III - CA

Lendmark Financial Services LLC; Culver City (CA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Job summary

Lendmark Financial Services LLC is seeking a Branch Manager to oversee the full-service branch operations, including lending, customer service, and sales.

The role emphasizes coaching staff, achieving branch sales goals through new business, referrals, and account retention, and ensuring adherence to guidelines. Strong leadership and budgeting skills are required in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Five or more years of consumer finance experience and related management experience.
• Personnel management and budgeting skills.
• Effective communication, organization and sales skills.
• Proficient working knowledge of loan software; Microsoft Windows, Excel and Word applications.

Responsibilities

• Manage and motivate staff to meet goals relating to branch profitability, loan volume, credit quality and expense.
• Make loan decisions up to lending limits and manage delinquency follow-up.
• Pursue business development relationships within the community and sell products to meet sales goals.
• Oversee hiring, staffing, training, performance reviews and terminations as applicable.
• Ensure a high quality of client service and monitor client satisfaction.

Skills

Consumer finance experience

People management

Sales skills

Budgeting

Loan software

Education

High School Diploma or GED

Tools

Excel

Word

MS Windows

Loan software

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.GENERAL SUMMARY:The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.ESSENTIAL JOB RESPONSIBILITIES:Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.All other duties as assigned.BASIC QUALIFICATIONS:High School Diploma or GED from accredited institutionFive or more years of consumer finance experience and related industry and/or related management experiencePersonnel management and budgeting skillsEffective communication, organization and sales skillsProficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word ApplicationsPREFERRED/DESIRED QUALIFICATIONS:Industry-related experienceBilingual, Spanish/EnglishAbility to relocateCOMPENSATION:The salary range for this position is $31.25/hr - $38.46/hr, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.WORKING CONDITIONS:Normal office environmentAbility to travel, occasionally overnightIf you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!