Branch Manager II (Belltown)

Bannerbank; Seattle (WA); On-site; USD 73,041 - 109,562; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation time and holidays

401(k) with match

Tuition reimbursement

Job summary

Banner Bank in Seattle is seeking a Branch Manager to oversee daily branch operations, drive deposits and loans, and deliver superior client service. You will coach staff, manage risk, and align with Banner Way sales programs while promoting a customer-focused culture.

Responsibilities include leading the sales team, conducting coaching sessions, setting goals, and maintaining regulatory compliance. The role offers a competitive starting salary with incentive potential and comprehensive benefits.

Qualifications

• Bachelor’s degree required; equivalent experience considered.
• NMLS registration required.
• 4+ years of bank branch leadership and operations experience.
• 2+ years in supervision/management leading projects or teams.
• Strong knowledge of retail products, lending, and policies.
• Proven client service, communication, and relationship skills.
• Ability to train staff in service, sales, and product knowledge.

Responsibilities

• Lead and supervise daily branch operations and staff.
• Drive sales and service goals through coaching and referrals.
• Represent the Bank in the community to grow business opportunities.
• Conduct regular coaching sessions and performance reviews.
• Make outbound calls to understand client financial needs.
• Oversee Merchant Services and Treasury Management handling.
• Ensure compliance with policies, procedures, and regulations.

Skills

Client service

Relationship building

Verbal and written communication

Sales and referrals

Budgeting and P&L awareness

MS Word and Excel

Leadership and staff motivation

Coaching and training

Negotiation and problem solving

Education

Bachelor’s degree

NMLS registration

Tools

MS Word

Excel

Treasury Management Services

Job description

As a Branch Manager with Banner Bank you will manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank’s objectives. Develop new deposit and loan business. Provide a superior level of client service and promote the sales and service culture through coaching, guidance and staff motivation. Achieve individual and branch sales goals through new business sales, referrals, and account retention.

Responsibilities

• Responsible for providing leadership, training, and supervision. Delegate day-to-day operations to the Branch personnel. Perform duties in the absence of other Branch personnel.
• Responsible for attaining established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
• Partner in community activities to increase the Bank’s visibility and enhance new and existing business opportunities.
• Responsible for conducting observations and coaching sessions with the sales team on a regular basis in order to help develop new business. Conduct Touch Bases, Huddles, and Skill builders with the sales team.
• Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs.
• Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc. Sell and set up Merchant Services and handle existing Merchant Services issues.
• Drive the branch to perform at 100% during Bank and Division Sales Campaigns. Conduct branch promotions to build momentum for core account growth.
• Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.

Qualifications

• Bachelor’s Degree: required (an equivalent combination of education and experience may be considered)
• NMLS registration required
• 4+ years of bank branch leadership and operations experience required
• 2+ years of experience in a supervisory/management role leading a project, process or team required
• Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Considerable knowledge in all facets of the consumer lending process.
• Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
• Possess effective selling, cross selling and referral skills. Demonstrated success in sales and business development. Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel.
• Possess strong mathematical, analytical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information.
• Demonstrate ability to train employees in client service, sales, operations, product knowledge, and consumer loans. In-depth knowledge of management and supervisory principles, policies, and legal requirements. Demonstrated leadership, team building, and management skills.
• Knowledge of state and federal laws and regulations related to banking.

Compensation

Targeted starting salary range (based on experience): $73,041 – $109,562. Incentive potential up to 20% of sales performance.

Benefits

• Comprehensive employee benefits, including medical, dental, vision, LTD, STD and life insurance.
• Paid vacation time, sick time and 11 company paid holidays.
• 401(k) with up to 4% match.
• Tuition reimbursement.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.