Branch Manager II

OceanFirst Bank; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Training program

Tuition assistance

Paid time off

Employee discount programs

Job summary

OceanFirst Bank is seeking a Branch Manager for our Montague branch to lead daily operations, drive growth, and ensure regulatory compliance.

You will develop annual plans, coach staff, market the branch to the local community, and manage budgets while delivering exceptional customer service and financial performance.

Qualifications

• Experience managing a retail branch and meeting regulatory requirements.
• Ability to develop annual branch growth plans and budgets.
• Strong leadership and coaching skills for branch staff.

Responsibilities

• Develop and implement growth plans to achieve sales and profitability goals.
• Provide leadership to branch staff to achieve defined goals.
• Coach staff on sales techniques and referral skills.
• Cross-sell bank products across business lines.
• Actively market bank products to the community.
• Ensure operating procedures comply with policies and regulations.
• Participate in community involvement and board/committee memberships.
• Provide personalized banking services and expand customer relationships.
• Manage branch budget and recruit, hire, and develop staff.
• Prepare daily, weekly, monthly, and quarterly reports.
• Travel as required; ensure regulatory compliance.

Skills

Leadership

Sales skills

Customer service

Coaching

Financial analysis

Job description

OceanFirst Bank is seeking a new Branch Manager at our Montague branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: professional growth opportunities, employee perks & discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, and more!

About The Role

Manage all aspects of the Retail Branch including financial performance, customer satisfaction, and adherence to all regulatory and operation policies and procedures. Develop and implement an annual plan and strategies to increase branch profit, growth, and customer retention, Commit to active involvement in local community organizations. Provide leadership to Branch staff in the execution of branch growth plan.

What You Will Do

• Develop and implement growth plans and strategies to achieve sales, productivity, financial growth, customer service, and community goals in conjunction with Regional management.
• Provide leadership to branch staff in the successful execution of defined branch goals.
• Coach and counsel platform staff on effective sales techniques to develop new customer relationships and enhance existing customer relationships. Develop and coach teller staff in customer service and effective referral skills.
• Apply a thorough knowledge of the Bank's products and services to the development and enhancement of customer relationships. Partner across business lines to ensure a cohesive market plan to enhance cross-selling of Bank products and services to banking customers.
• Actively market Bank products and services to the community; proactively call on existing and prospective clients to develop new business and to retain or expand existing business.
• Ensure standard operating and security procedures are being followed, adhering to policy and banking regulations, and provide guidance in training of branch staff on operating problems, exceptions, and adjustments.
• Develop and maintain active involvement in the community through participation, and/or Board and/or committee memberships.
• Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level quality customer service.
• Manage branch budget in accordance with company guidelines.
• Recruit, hire, develop, coach, and review performance with appropriate follow-up, on all direct reports.
• Analyzes, prepares, and completes all required daily, weekly, monthly and quarterly reports.
• Travel throughout the company footprint as required.
• Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies.
• Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulations.
• Ensures that all staff members meet compliance and disclosure requirements and are cross trained in all.