Branch Manager I

Lendmark Financial Services; Culpeper (VA); On-site; USD 58,000 - 63,000; Full time

Job summary

Lendmark Financial Services is seeking a Branch Manager to oversee the administration and efficient daily operation of a full-service branch.

The role includes managing operations, lending, product sales, customer service and security, while coaching staff to meet branch goals and promote a sales-and-service culture. Leadership and training responsibilities accompany staff supervision.

Qualifications

• High School Diploma or GED from an accredited institution.
• 0-3 years of consumer finance experience or related management experience.
• Effective communication, organizational and sales skills.
• Personnel management and budgeting skills.
• Proficient with industry lending software, Microsoft Windows, Excel and Word.

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.
• Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.
• All other duties as assigned.

Skills

Communication skills

Organizational skills

Sales skills

Leadership

Budgeting

Lending software proficiency

Education

High School Diploma or GED

Tools

Microsoft Windows

Excel

Word

Industry lending software

Job description

SUMMARY:

The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.

MAJOR DUTIES/RESPONSIBILITIES:

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.




• Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.




• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.




• Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.




• All other duties as assigned.

BASIC QUALIFICATIONS:

• High School Diploma or GED from accredited institution




• 0-3 years of consumer finance experience or related industry or related management experience




• Effective communication, organizational and sales skills




• Personnel management skills and budgeting skills




• Proficient working knowledge of industry related lending software, Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:

• Industry-related experience




• Bilingual, Spanish/English




• Ability to relocate

COMPENSATION:

• The salary range for this position is $58,000 - $63,000 a year as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.




• This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

WORKING CONDITIONS:

• Normal office environment




• Ability to travel, occasionally overnight

If you are interested in a fast paced, high growth, team oriented and great culture environment, you’ll enjoy a career with us!