Branch Manager - Home Care

TempExperts; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

TempExperts partners with an established in-home senior care company in the Tampa Bay area to hire a Branch Manager who will own day-to-day operations and drive revenue growth for the branch. You will build strong referral partnerships across the local healthcare community and lead both care and office teams.

You'll report to the owner or regional director and have real ownership over operations, growth and results, while ensuring high-quality client care in the community and compliance with

Qualifications

• 3+ years of experience in home care, home health or healthcare operations.
• Bachelor's degree, or 4+ years of equivalent work experience.
• Proven ability to lead and motivate a diverse team.
• Strong relationship-building skills to win buy-in from referral partners.
• Experience with digital marketing.

Responsibilities

• Managing day-to-day operations and leading the care and office teams.
• Developing strategies to deliver high-quality client care while growing the business and keeping it financially healthy.
• Developing referral partnerships with hospitals, senior living communities (independent, assisted, memory care and skilled nursing), rehab centers, hospice, home health, physician practices, the VA and other healthcare providers.
• Generating new leads through face-to-face meetings, networking and digital marketing.
• Overseeing the branch's digital marketing efforts.
• Tracking KPIs and preparing weekly activity reports.
• Building a strong onboarding experience for new clients, including caregiver introductions, first-day check-ins and a visit within the first 90 days.
• Partnering with ownership on coaching and training staff, customer service, and client and caregiver management.
• Making sure the branch follows all federal, state and local regulations.

Skills

Leadership

Relationship building

Strategic planning

Communication

Digital marketing

Organizational skills

Education

Bachelor's degree

Job description

Branch Manager - Home Care Tampa Bay Area, FL (onsite)

Direct Hire | Full-Time

Are you a natural relationship-builder who loves leading a team and growing a business? If you've worked in home care or healthcare and want a role where you run the show, building referral partnerships, growing the client base and supporting a team that makes a real difference in seniors' lives, this one's for you. TempExperts is partnering with an established in-home senior care company in the Tampa Bay area to hire a Branch Manager. You'll own day-to-day operations and revenue growth for the branch, build strong referral partnerships across the local healthcare community, and lead the care and office teams. You'll report to the owner or regional director.

Why You'll Love It

• Direct hire: a permanent leadership role from day one
• Run your own branch: real ownership over operations, growth and results
• Meaningful work: help seniors in your community stay safe and cared for at home
• Leadership: coach, train and support both the office team and caregivers
• Variety: mix strategy and operations with networking and face-to-face relationship building across Tampa Bay
• Direct line to leadership: work closely with ownership on decisions that shape the business

What You'll Be Doing

• Managing day-to-day operations and leading the care and office teams
• Building strategies to deliver high-quality client care while growing the business and keeping it financially healthy
• Developing referral partnerships with hospitals, senior living communities (independent, assisted, memory care and skilled nursing), rehab centers, hospice, home health, physician practices, the VA and other healthcare providers
• Generating new leads through face-to-face meetings, networking and digital marketing
• Overseeing the branch's digital marketing efforts
• Tracking KPIs and preparing weekly activity reports
• Building a strong onboarding experience for new clients, including caregiver introductions, first-day check-ins and a visit within the first 90 days
• Partnering with ownership on coaching and training staff, customer service, and client and caregiver management
• Making sure the branch follows all federal, state and local regulations

What You Bring

• 3+ years of experience in home care, home health or healthcare operations (strongly preferred)
• A bachelor's degree, or 4+ years of equivalent work experience
• A proven ability to lead and motivate a diverse team to hit goals
• Strong relationship-building skills, with the ability to win buy-in from referral partners
• Excellent communication and follow-up with prospects, referral sources and partners
• Exposure to digital marketing
• Strong organization, attention to detail and the ability to prioritize as things change
• A proactive, results-driven mindset and the ability to work independently
• Familiarity with the Tampa Bay healthcare and senior living community (a plus)

Ready to lead a branch and make a difference in your community?

TempExperts is an Equal Opportunity Employer.