Branch Manager: Growth, Service & Team Leadership

JP Morgan Chase; Metairie (LA); On-site; USD 65,000 - 100,000; Full time

Job summary

JP Morgan Chase is seeking a Branch Manager in Metairie, LA. You will lead a Chase Branch, delivering attentive service, managing deposits, investments, and operations while coaching a team to success.

You will embody our culture of Service, Heart, Curiosity, Courage, and Excellence, build strong relationships with clients and the local business community, and uphold rigorous risk controls. This role requires 2+ years of management experience, a high school diploma, and flexibility to work

Qualifications

• 2+ years of management or leadership in retail banking.
• Proven ability to coach and empower employees to achieve results.
• Flexibility to work branch hours including weekends and evenings.
• Strong leadership, decision-making, and risk awareness.
• Commitment to customer service and operating with integrity.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our culture and values.
• Drive growth of deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team and engage with the local community.
• Maintain a strong risk and control environment, following policies and procedures.
• Forge meaningful relationships with local businesses to strengthen branch presence.

Skills

Leadership

Coaching

Operations

Customer service

Multitasking

Relationship building

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking a Branch Manager in Metairie, LA. You will lead a Chase Branch, delivering attentive service, managing deposits, investments, and operations while coaching a team to success.

You will embody our culture of Service, Heart, Curiosity, Courage, and Excellence, build strong relationships with clients and the local business community, and uphold rigorous risk controls. This role requires 2+ years of management experience, a high school diploma, and flexibility to work