Branch Manager: Growth, Service & Team Leadership

JPMorgan Chase & Co.; Jacksonville (FL); On-site; USD 75,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Jacksonville, FL seeks a Branch Manager to lead a customer-focused team, drive deposits and investments, and oversee branch operations with a commitment to service excellence.

You will coach employees, manage performance, and build community relationships while ensuring risk controls and regulatory compliance in a fast-paced banking environment, including weekend/evening hours.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Experience leading a branch or front-line teams with a focus on deposits, investments, and client service.

Responsibilities

• Motivate branch team by sharing a clear vision and upholding our culture and values.
• Grow deposits and investments by leveraging the Branch Scorecard.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Coach staff through feedback, develop talent, and celebrate successes to boost morale.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence and community engagement.
• Maintain a strong risk and control environment by following policies and procedures.

Skills

Leadership

Multitasking

Risk management

Customer focus

Team coaching

Communication

Technology adoption

Branch hours flexibility

Education

High school degree or GED

College degree or military equivalent

Tools

NMLS knowledge

Job description

JPMorgan Chase & Co. in Jacksonville, FL seeks a Branch Manager to lead a customer-focused team, drive deposits and investments, and oversee branch operations with a commitment to service excellence.

You will coach employees, manage performance, and build community relationships while ensuring risk controls and regulatory compliance in a fast-paced banking environment, including weekend/evening hours.