Branch Manager, Floorcovering - Store 703580

Sherwin-Williams; Fredericksburg (VA); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health benefits

Flexible Spending Accounts (FSAs)

Disability coverage

Retirement benefits

Paid time away

Résumé du poste

Sherwin-Williams Co. is seeking a Branch Manager to oversee the daily operations of the floorcovering branch, including scheduling, customer service, marketing, merchandising, inventory and safety.

You will lead staff, develop business strategies to increase sales to wholesale customers, and drive market share in a competitive marketplace. The role features a 48-hour weekly schedule, potential bonus based on performance, and comprehensive health and retirement benefits.

Qualifications

• Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams.
• Must have at least one (1) year of experience working in a retail, sales, or customer service position.
• Associate's degree or higher in business, sales, or marketing is preferred.

Responsabilités

• Develop business strategies to increase sales and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete branch administration.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Maintain outstanding store condition.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance management, and corrective action.
• Respond to and resolve any customer and/or employee complaints.
• Make outside sales calls to increase market share.

Connaissances

Leadership

Retail sales

Customer service

Spanish language

Formation

Associate's degree or higher in business, sales, or marketing

Outils

CRM systems

Timekeeping systems

Description du poste

Job Description

The Branch Manager is responsible for overseeing the daily operations of their floorcovering branch, making sure it runs smoothly and effectively. This includes managing all aspects of branch operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate branch employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company’s market share by selling to wholesale customers.

The Branch Manager is responsible for overseeing the daily operations of their floorcovering branch, making sure it runs smoothly and effectively. This includes managing all aspects of branch operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate branch employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company’s market share by selling to wholesale customers. This position’s typical schedule is 48 hours per week, which may include evenings and/or weekends. This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Develop business strategies to increase sales and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees
• Ensure high levels of customer satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete branch administration
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition
• Provide accurate and timely reporting as required
• Manage employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Make outside sales calls to increase market share

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Must have at least one (1) year of experience working in a retail, sales, or customer service position

Preferred Qualifications

• Have previous work experience selling floorcovering and/or floorcovering products
• Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
• Have an associate's degree or higher in business, sales, or marketing
• Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
• Willingness to relocate for future job opportunities
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.