2026 Management & Sales Training Program - Floorcovering

Sherwin-Williams; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Limitless Career Opportunities

Leadership Development

Professional Networking

Job summary

A leading coatings company is offering an accelerated entry-level position through its Floorcovering Management & Sales Training Program in Knoxville, TN. This program prepares candidates for roles in facility management or sales in just 18-24 months. Participants can expect comprehensive training, including business strategies, customer service, and product knowledge. Career growth opportunities available upon completion, in locations including Tennessee and surrounding states. Ideal for those passionate about sales and customer interactions.

Qualifications

• Must be at least eighteen years of age.
• Must have legal authorization to work in the US.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift and carry up to 50 lbs frequently.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales.
• Ensure high levels of customer satisfaction.
• Build and maintain knowledge of all products.
• Develop relationships with wholesale and retail customers.
• Complete store administration and ensure policy compliance.
• Maintain store condition and visual merchandising standards.
• Support training and performance management for staff.
• Address customer/employee complaints and resolve issues.
• Partner with Store Manager for outside sales calls to grow market share.

Skills

Customer service

Sales skills

Leadership

Relationship building

Bilingual (English/Spanish)

Driver's license

CRM systems

Education

Bachelor's degree

Tools

CRM systems

Job description

Job Description

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into a Floorcovering Operations Manager or Field Technician position upon successfully completing the initial 8-to-12-week training. With a national footprint, Sherwin Williams Floorcovering serves professional clients in all major markets throughout the United States. This provides you with career flexibility and consistent growth opportunities.

This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends.

Upon successful completion of the Floorcovering Management & Sales Training Program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position in one of the following states:

• Alabama
• Georgia
• South Carolina
• Tennessee

During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you’ll play in the team’s success. You will assist in growing the company’s market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development.

Our training experience provides you with all the skills necessary for a successful career in facility management or professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!

What you will gain

Limitless Career Opportunities

Leadership Development

Professional Networking

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Complete training consistent with established program
• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customers satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must have at least a bachelor's degree by the start of this development program
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Have previous work experience selling floorcovering and/or floorcovering products
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems
• Willingness to relocate for future job opportunities
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It’s all here for you… let’s Create Your Possible.

Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions. You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation.

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world‑class benefits designed for you. From retirement to health care, from total well‑being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin‑Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.