Branch Manager - Existing Accounts

Penske Automotive Group; Seattle (WA); On-site; USD 72,700 - 94,500; Full time

Benefits offered by this job

Benefits plan

Job summary

Penske Automotive Group seeks a Branch Leader to drive revenue growth, guide a local team, and collaborate with district leadership to meet business goals at the Montgomery, NY location.

The role focuses on customer retention, account management, and effective branch operations. Candidates should have at least five years of sales and leadership experience, strong communication, and P&L/asset management capabilities. Travel may be required; comprehensive benefits are provided.

Qualifications

• Bachelor's degree preferred; if no degree, equivalent work experience accepted.
• Minimum 5 years of combined sales and management experience.
• Advanced level of sales experience is strongly preferred.
• Must have intermediate skills in Finance & P&L Management; Talent Management; Asset Management.

Responsibilities

• Revenue growth through existing customer portfolio; achieve annual quota for add and renewal revenue.
• Enhance customer experience; ensure VOC scores and customer retention.
• Oversee operations to meet district goals; involve Fleet/Assets management.
• Manage branch P&L performance; monitor financial results.
• Lead talent management; engage branch staff.
• Handle other projects as assigned by the manager.

Skills

Sales leadership

Customer focus

Communication skills

P&L management

Asset management

Education

Bachelor's degree preferred

Job description

Position Summary: At Penske, one of our core services is our ability to provide an excellent level of customer experience and satisfaction for our truck rental & leasing, contract maintenance, and repair services customers across 750 locations in the US and Canada. Penske’s successful operations are driven by our regional, district, and branch location leaders. This role will provide leadership for the Branch and will work with the District Manager to create and execute our business goals and assure that those goals are met by coordinating the efforts of each department. In this role, you will work with Branch customers to promote revenue growth and direct account management activities, including problem resolution with a purpose of retention and share of wallet growth within our current accounts. This position has direct responsibility for the Branch staff and will collaborate with District staff members on a regular basis. You will be a part of the solution to ensure our organizations competitive edge. Qualified candidates for this role will have at least 5 years of combined sales and leadership experience including ensuring customer satisfaction. Prior team management with responsibility for direct reports preferred. This position is located at the Penske facility located at 136 Neelytown Road in Montgomery, NY

Responsibilities

• Revenue Growth through existing customer portfolio – Annual quota attainment around Add and Renewal revenue
• Customer Experience – Satisfactory VOC scores and customer retention rates. Includes account management activities.
• Operations Management – Branch meeting district goals. Includes any involvement with Fleet / Assets management.
• Financial / P&L Management – Branch P&L performance
• Talent Management - Branch associate engagement
• Other projects as assigned by the manager.

Qualifications

• Bachelor's Degree preferred. If no degree, equivalent work experience is required.
• 5 years of combined experience in sales and management is required.
• Advanced level of experience in Sales is strongly preferred.
• Must have intermediate level of skills with the following:
  • Finance & P&L Management
  • Talent Management
  • Asset Management
• Experience with managing customer satisfaction is required.
• Must have prior experience with driving growth, monitoring and impacting P&L, complete asset life cycle management, and planning for annual business plan.
• Strong communication skills, both written & verbal are required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• Read; communicate verbally and/or in written form; remember and analyze certain information; remember and understand certain instructions or guidelines.
• Stand, walk, sit; use hands, reach with hands and arms; occasionally lift and/or move up to 25 lbs/12kg.
• Specific vision abilities: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay: $72,700 – $94,500 / annually

Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/

Penske is an Equal Opportunity Employer.

Location: 136 Neelytown Road, Montgomery, NY