Branch Manager CVS

GardaWorld; Louisville (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

GardaWorld in Louisville, KY seeks a Branch Supervisor to lead a production/ CVS area. You will schedule, guide daily tasks, and ensure the team delivers accurate work while maintaining compliance with policies and regulatory requirements.

The role requires strong math, language, and task-management skills, with experience in fast-paced, secure environments. You will drive continuous improvements and safety initiatives within the branch.

Qualifications

• High School Diploma or Equivalency Degree(BS/BA Preferred) Required
• Excellent Mathematic, Verbal, and Comprehension Skills Required
• Understanding and Proficiency in workgroup daily tasks Highly Recommended
• Experience working in a fast paced, repetitive process and secure production environment Required
• 2 + Years active experience in a production type operation Highly Recommended
• Ability to take ownership of issues, break down barriers, and make decisions Required

Responsibilities

• Lead, engage, motivate and be accountable for assigned team or CVS work area
• Schedule weekly for team members, considering workflow, delivery times, and file transmissions to avoid customer impact
• Ensure accurate and efficient team output (processing, pack-out)
• Coordinate workflow to complete tasks before shift relief
• Provide direction to colleagues needing guidance
• Research complex out-of-balance transactions and approve when needed
• Monitor productivity and train for improvement
• Conduct daily huddles to share results and address customer-impacting issues
• Ensure compliance with all policies, state and federal regulations
• Identify process improvements and drive changes with other supervisors/managers
• Maintain safety and security, report concerns
• Ensure balance orders/deposits and custody control for Vault Custodian

Skills

Leadership

Scheduling

Team motivation

Training

Compliance

Decision making

Communication

Problem solving

Education

High School Diploma or Equivalency

BS/BA Preferred

Job description

Job Description

• Responsible for leading, engaging, motivating and accountability of assigned team members or CVS work area (production, pack-out, etc.)
• Responsible for weekly scheduling of assigned team members or work area. Scheduling should take into account the workflow volume, delivery times, and file transmission times to ensure zero customer impact occurs. Holds team members accountable for tardiness and unexcused attendance
• Responsible for team's accurate and efficient work product (processing, pack-out, etc.)
• Drives the coordination and flow of work to team's work area ensuring the completion of all assigned work is completed prior to team member being relieved from their shift
• Provides direction and guidance to team members requiring additional direction
• Independently researches a variety of complex out-of-balance transactions and possesses the ability to make necessary approvals.
• Monitors productivity standards and holds team members accountable for meeting or exceeding goals. Assists with training for productivity improvement
• Conducts daily Huddles with workgroup to ensure effective two-way communication is ongoing with team members. Discussions include sharing productivity results, highlighting any customer impacting issues that need resolved, and to celebrate success
• Ensures workgroup maintains compliance with all company policies and procedures including individual bank and state and federal regulations
• Views daily activities to identify process improvement opportunities. Engages other supervisors and managers to discuss these activities and then executes the improvements. Continuous improvement mindset
• Displays diligence and actively identifies safety and security risks. Mitigates identified deficiencies and reports any identified concerns or discovery to manager
• Ensures Compliance with Company Escalation and Security Notification Policies
• Ability to stand for long periods of time. May be required to lift up to 50 pounds
• Ability to create a level of engagement and collaboration with peer supervisors to ensure seamless flow of work from area to area
• Ensures Teller's balance orders/deposits with appropriate balancing documents. Ensures balanced work is assigned and custody control assigned to the Vault Custodian

Knowledge, Skills and Education Required or Recommended

• High School Diploma or Equivalency Degree(BS/BA Preferred) Required
• Excellent Mathematic, Verbal, and Comprehension Skills Required
• Understanding and Proficiency in workgroup daily tasks Highly Recommended
• Experience working in a fast paced, repetitive process and secure production environment Required
• 2 + Years active experience in a production type operation Highly Recommended
• Ability to take ownership of issues, break down barriers, and make decisions Required

ESSENTIAL PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to bend, stoop and stand for long periods of time
• Required to regularly lift and/or move up to 50 pounds; may lift and/or move additional weight with assistance
• Must be able to push, pull, and maneuver containers and/or wheeled currency carts weighing up to 150 pounds

MGR BRANCH