Branch Manager CVS

GardaWorld; Louisville (KY); On-site; USD 52,000 - 72,000; Full time

Job summary

GardaWorld is shaping the future of cash management and seeks a hands-on supervisor to lead a CVS work area. You will schedule staff, ensure accurate processing and timely completion of tasks, and drive continuous improvements while maintaining strict security and regulatory compliance.

You will guide team members, handle complex transactions for approval, and monitor productivity, with a focus on safety and operational excellence in a fast-paced environment at our Louisville location.

Qualifications

• High School Diploma or equivalent is required; higher education preferred.
• Excellent math, verbal and comprehension skills are required.
• Experience in a fast-paced, secure production environment is required.
• 2+ years of active production-type experience is highly recommended.

Responsibilities

• Lead, motivate, and ensure accountability of team members in CVS work areas.
• Weekly scheduling considering workflow, delivery, and transmission times.
• Ensure accurate and efficient processing and pack-out output.
• Coordinate work flow so tasks are completed before shift relief.
• Provide direction to team members requiring additional guidance.
• Research complex out-of-balance transactions and approve as needed.
• Monitor productivity and train for improvements.
• Conduct daily huddles to communicate productivity and issues.
• Ensure compliance with company policies and bank/state/federal regulations.
• Identify process improvements and drive continuous improvement.
• Maintain safety and security, and report concerns.
• Adhere to escalation and security notification policies.
• Stand for long periods; may lift up to 50 pounds; may move 150-pound carts.

Skills

Analytical skills

Ownership & decision making

Team leadership

Ability to work in fast-paced setting

Education

High School Diploma or Equivalency

BS/BA Preferred

Job description

GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.

Job Description

• Responsible for leading, engaging, motivating and accountability of assigned team members or CVS work area (production, pack-out, etc.)
• Responsible for weekly scheduling of assigned team members or work area. Scheduling should take into account the workflow volume, delivery times, and file transmission times to ensure zero customer impact occurs. Holds team members accountable for tardiness and unexcused attendance
• Responsible for team’s accurate and efficient work product (processing, pack-out, etc.)
• Drives the coordination and flow of work to team’s work area ensuring the completion of all assigned work is completed prior to team member being relieved from their shift
• Provides direction and guidance to team members requiring additional direction
• Independently researches a variety of complex out-of-balance transactions and possesses the ability to make necessary approvals.
• Monitors productivity standards and holds team members accountable for meeting or exceeding goals. Assists with training for productivity improvement
• Conducts daily Huddles with workgroup to ensure effective two-way communication is ongoing with team members. Discussions include sharing productivity results, highlighting any customer impacting issues that need resolved, and to celebrate success
• Ensures workgroup maintains compliance with all company policies and procedures including individual bank and state and federal regulations
• Views daily activities to identify process improvement opportunities. Engages other supervisors and managers to discuss these activities and then executes the improvements. Continuous improvement mindset
• Displays diligence and actively identifies safety and security risks. Mitigates identified deficiencies and reports any identified concerns or discovery to manager
• Ensures Compliance with Company Escalation and Security Notification Policies
• Ability to stand for long periods of time. May be required to lift up to 50 pounds
• Ability to create a level of engagement and collaboration with peer supervisors to ensure seamless flow of work from area to area
• Ensures Teller’s balance orders/deposits with appropriate balancing documents. Ensures balanced work is assigned and custody control assigned to the Vault Custodian

Knowledge, Skills And Education Required Or Recommended

• High School Diploma or Equivalency Degree(BS/BA Preferred) Required
• Excellent Mathematic, Verbal, and Comprehension Skills Required
• Understanding and Proficiency in workgroup daily tasks Highly Recommended
• Experience working in a fast paced, repetitive process and secure production environment Required
• 2 + Years active experience in a production type operation Highly Recommended
• Ability to take ownership of issues, break down barriers, and make decisions Required

Essential Physical Requirements

• Must be able to bend, stoop and stand for long periods of time
• Required to regularly lift and/or move up to 50 pounds; may lift and/or move additional weight with assistance
• Must be able to push, pull, and maneuver containers and/or wheeled currency carts weighing up to 150 pounds

MGR BRANCH

GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Cash Services Headquarters

2000 NW Corporate Boulevard

Boca Raton, Florida, USA

33431

+ 1-561-939-7000