Branch Manager Chicago South Loop

SIXT USA; Chicago (IL); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Healthcare coverage (medical, dental,視

Company car

AI platform access

PTO

Branch performance bonus

Uniform provided

Employee rental rates

Job summary

SIXT USA is seeking a Branch Manager in Chicago to lead a high-performing team, manage the fleet, and deliver superior customer service. The role offers a starting salary of $65,000 with an annual bonus incentive capped at $33,000, plus opportunities for development and a company car.

Responsibilities include budgeting, sales, talent development, recruitment collaboration with the Talent team, and ensuring safe, efficient operations across branches.

Qualifications

• Bachelor's degree plus 2–3 years in sales/customer service and 2 years in a supervisory role (or 5 years in car rental with 2 years as a manager).
• Strong communication and interpersonal skills; ability to lead and coach teams.
• Authorized to work in the United States without sponsorship; 18+ with a valid driver's license.

Responsibilities

• Manage budgets, sales, and market penetration across multi-branch operations to increase revenue and profitability.
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular reviews.
• Recruit new team members with Talent team support and coach managers in the recruitment process.
• Oversee vehicle fleet, health and safety, and operational tasks to maintain efficient workflows.
• Ensure premium customer service, handle complaints, and collaborate with regional managers to optimize processes.

Skills

Supervisory skills

Communication

Interpersonal skills

Customer service

Organizational skills

Multilingual (plus)

Education

Bachelor's degree

Job description

Job Description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a starting salary of $65,000 plus an annual bonus incentive capped at $33,000!

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability


• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings


• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process


• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows


• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience


• You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities


• You are highly organized and have excellent customer service skills


• You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future


• You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future


• From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve


• Enjoy the use of a company car, along with a laptop and phone provided for your role


• Benefit from PTO, sick leave, and a balanced work-life schedule


• Plan Participate in a performance-based branch bonus plan


• Receive a full uniform with weekly dry cleaning services at no cost


• Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

Qualifications:

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us