Branch Manager 1

City National Bank Of Wv; Winfield (WV); On-site; USD 50,000 - 80,000; Full time

Job summary

City National Bank in Winfield, WV is seeking an experienced banking professional to lead our branch operations. You will oversee sales, service delivery, and day-to-day administration to meet financial goals while ensuring excellent customer experiences.

Ideal candidates have 4–6 years of banking or sales experience, solid knowledge of bank policies, and the ability to coach staff. This role requires compliance with regulatory standards and a strong commitment to community service.

Qualifications

• 4–6 years of banking or sales experience.
• Knowledge of financial services products.
• Compliance with SAFE Mortgage Licensing Act and Regulation Z.
• Ability to sit, stand, and lift light items; indoor environment.
• No discrimination, accommodations available.

Responsibilities

• Manage branch sales, service, and operations.
• Set goals for branch marketing and sales; analyze activity statistics.
• Ensure security controls; monitor access; manage branch hours.
• Coach staff to promote bank products and services.
• Maintain knowledge of bank products and competitor offerings.
• Engage with customers to retain and expand relationships.

Skills

Customer service

Sales skills

Bank operations

Desktop applications

Regulatory compliance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Winfield, WV, US

2 days ago Requisition ID: 4850

City National Bank is a multi-award-winning and highly successful financial institution committed to delivering exceptional service to our customers —and that commitment extends across every role in our organization. We’re looking for talented individuals who share our dedication to excellence and understand the vital role customer service plays in everything we do.

Why choose City National Bank?

At City, we understand that our employees are our greatest asset. That’s why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here’s what sets us apart:

• Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you’ll be part of an organization that constantly strives for innovation and improvement—always with the customer experience in mind.
• Career Growth Opportunities: We believe strongly in providing support for you to grow your skills and build a successful career. You will have opportunities to learn and advance within our organization with comprehensive training programs and ongoing professional development.
• Competitive Compensation and Benefits: In addition to a competitive salary, we offer paid time off, paid parental leave, medical, dental & vision coverage, and a 401(k) match.
• Strong Company Culture: Our employees are the heart of our organization. We foster a positive, inclusive culture where collaboration thrives and every team member contributes to delivering exceptional service—whether directly or indirectly supporting our customers.

Summary Description

Implements corporate policies and procedures to deliver profitable services in the retail market served. Responsible for the administration and management of activities for assigned branch to meet the strategic and financial goals of the Bank.

Essential Functions

• Exercises executive and administrative control over all sales, servicing and operational functions of a branch office, including implementation of policy and explanation of Bank programs, policies, procedures and objectives
• Establishes goals for branch marketing, operations and sales efforts. Evaluates the effectiveness of branch activity statistics and related reports
• Maintains prescribed security controls to protect the facility; monitors access; opens/closes branch and vault; and remains on 24 hour call in the event of a security breach
• Provides advice, guidance, and back-up support to subordinate personnel
• Assures compliance with bank standards, audit recommendations and relates local, state and federal regulations. Completes required compliance training. Ensures branch compliance in the areas of security, audit, compliance, and operations as evidenced by the completion of the quarterly branch checklist.
• Coaches and develops staff to actively sell, refer, deliver and promote the bank’s products and services
• Maintains a thorough knowledge of all the bank’s products and services and a working knowledge of competitive products and services
• Contacts present customers to retain and expand existing banking relationships. Counsels customers on financial and related matters and handles difficult customers
• Represents the company at various civic and community functions to further enhance the bank’s image and develop additional business
• Oversees and recommends training and development of branch personnel; facilitates staff meetings to communicate branch objectives, goals, and policies; and coaches individual employees as needed
• Exercises usual authority of a manager concerning staffing, performance appraisal, promotions, salary recommendations, and terminations
• Adheres to all regulatory compliance policies and procedures

Position Standards

• Achieves cross sell ratios for new customers and existing customers
• Achieves referral goals, high value client sales call goals and deposit dollar goals
• Maintains 90% collection of bank fees
• The banker will be required to produce a minimum of $250,000 a year in retail loans

Position Requirements

• 4-6 years of banking or sales experience
• General knowledge of the financial service’s industry products/services
• Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate’s financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements.
• Work is generally performed indoors in environmentally controlled conditions
• Typically, the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Critical Skills/Expertise

• Excellent customer service and sales skills
• Excellent knowledge of the Bank’s operations, policies and procedures
• General knowledge of the competitive environment
• General knowledge of systems and operations procedures
• General keyboard and desktop computer application skills

Schedule

Monday through Friday, some Saturdays

Join City National Bank and become part of a team where every role plays a part in creating outstanding customer experiences. We look forward to hearing from you!

City National Bank is an Equal Opportunity Employer.