Branch Manager

DSV - Global Transport and Logistics; Woodbridge Township (NJ); On-site; USD 85,000 - 125,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Branch Manager for our Iselin, USA location. The role requires strategic leadership and hands-on management to grow the branch, develop the team, and manage finances while delivering excellent customer service.

You will drive new client acquisition, strengthen key client relationships, and ensure compliant, efficient daily operations to support sustainable growth.

Qualifications

• Experience in branch-level leadership and P&L management.
• Ability to drive growth through new client acquisition and cross-sell.
• Strong customer service orientation and continuous improvement mindset.

Responsibilities

• Drive branch growth by acquiring new clients and maintaining relationships.
• Oversee daily branch operations ensuring compliance and efficiency.
• Utilize financial reports to optimize cash flow and expenses.
• Lead the branch team to ensure high-quality service and performance.

Skills

Client acquisition

Team development

Financial management

Relationship building

Education

Bachelor's degree in business/logistics

Tools

CRM software

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Iselin, Wood Ave

Division: Air & Sea

Job Posting Title: Branch Manager

Time Type: Full Time

Summary

A DSV Branch Manager is responsible for overseeing all aspects of branch operations, with a strong focus on customer acquisition, team development, and financial management. The role demands both strategic oversight and hands-on leadership to ensure operational efficiency, customer satisfaction, and sustainable growth.

Duties And Responsibilities

Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones

Ensure excellent customer service by fostering an environment of continuous improvement and accountability

Regularly visit key clients to identify opportunities for further business development

Oversee branch operations to ensure compliance with industry regulations and internal standards

Use financial reports to manage cash flow, improve transportation yield, and control expenses

Focus on driving profitable growth by increasing revenue and improving operational efficiency

Develop and implement strategies to keep the branch competitive in the freight forwarding market

Leverage market insights to adapt and enhance the branch’s operational performance

Work closely with the leadership team to align branch goals with overall company objectives

Promote a culture of integrity, transparency, and constructive feedback within the branch

Travel as required