Branch Manager

Wheatland Bank, Division of Glacier Bank; Twisp (WA); Presencial; USD 55.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental benefits

Vision benefits

Retirement plans

Paid time off

Holidays

Descripción de la vacante

A leading financial institution is seeking a Branch Manager for its Twisp branch. The role involves overseeing branch operations, ensuring customer satisfaction, and driving sales growth while fostering employee development. Ideal candidates will have strong leadership skills and a commitment to community engagement.

Formación

• Two to five years of related experience.
• Strong leadership and customer service skills.

Responsabilidades

• Responsible for overall operational success and profitability of the branch.
• Manage employee development, engagement, and performance.
• Ensure high-quality customer service and regulatory compliance.

Conocimientos

Effective communication

Trust

Diplomacy

Confidentiality

Educación

Two-year college degree or equivalent experience

Descripción del empleo

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About The Role

We are seeking a dynamic individual to lead and manage our Twisp branch. Our ideal candidate will be a strong leader who is passionate about providing exceptional customer service and dedicated to creating a positive work environment for our employees, promoting their professional growth. This position involves coaching needs-based selling, providing branch operational support, working closely with senior management to develop and execute growth strategies, and demonstrating leadership and community engagement. If you seek a leadership opportunity with a growing financial institution, this may be the perfect fit!

POSITION SUMMARY: The Branch Manager is responsible for the overall operational success and profitability of the branch, including sales, business development, operational objectives, and achieving annual goals. Responsibilities include employee development, engagement, coaching, performance management, and enhancing business relationships through prospecting and referrals. The role also involves maintaining customer relationships, ensuring regulatory compliance, managing expenses, and community involvement.

PAY RANGE: $26.73 to $40.11 per hour.

BRANCH MANAGEMENT RESPONSIBILITIES:

• Ensuring high-quality customer service to promote deposit retention and income generation.
• Managing the branch as a profit center by developing sales and revenue programs, creating sales plans, and developing staff.
• Expanding market share and profitability by identifying prospective customers and financial needs.
• Maintaining active client calling plans, including cold calling.
• Cross-training with Deposit Relationship Managers, introducing and cross-selling bank products, maintaining customer relationships, and managing reports and expenses.
• Supporting sales efforts, maintaining knowledge of products, possibly providing credit services, and ensuring regulatory compliance.
• Overseeing community involvement and branch maintenance.

SUPERVISORY RESPONSIBILITIES:

• Recruitment, performance appraisals, coaching, training, and motivating staff.
• Maintaining staff morale, scheduling, and performance monitoring.

QUALIFICATIONS:

• Two-year college degree or equivalent experience.
• Two to five years of related experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Trust, diplomacy, effective communication, and confidentiality are essential.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Indoor, climate-controlled environment, with physical activities including sitting, standing, walking, lifting, and operating office equipment.

WHAT WE OFFER:

Competitive salary, extensive benefits including health, dental, vision, retirement plans, PTO, holidays, and more. We are an Equal Opportunity Employer and do not sponsor work visas. All applicants must be authorized to work in the US.