Branch Manager

Daikin Comfort; Totowa (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

Daikin Comfort is seeking a Branch Manager to oversee the profitable operation of all branch activities in New Jersey. You will hire, train, and dismiss staff, manage branch sales and finances, and coordinate warehouse and delivery operations to meet targets.

You will work with executives to set sales goals, review progress quarterly, and ensure OSHA compliance while maintaining exceptional customer service and a safe workplace.

Qualifications

• Oversee the efficient and profitable operation of all branch activities.
• Hire, train, and dismiss branch employees.
• Manage branch sales, finances, and staff across multiple functions.
• Ensure compliance with OSHA and company policies.

Responsibilities

• Branch Sales and Financial Management
• Work with COO and executives to determine sales targets
• Review progress toward goals with staff quarterly
• Lead and motivate branch staff to meet sales goals
• Track branch finances to manage expenses
• Supervise sales, service, warehouse, delivery and inventory
• Plan and prepare branch staff schedules
• Identify training needs and conduct performance evaluations
• Administer disciplinary actions within the branch
• Coordinate daily warehouse staffing and activities (shipping, receiving, sanitation, inventory)
• Ensure safety programs and compliant workplace
• Provide professional customer service and resolve issues

Skills

Leadership

Staff management

Operations management

Sales target setting

Job description

The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.

Key responsibilities and accountabilities:

• Branch Sales and Financial Management
• Work closely with COO and other executives to determine sales targets
• Ensure branch staff is aware of sales targets and review progress toward these goals with staff on a quarterly basis
• Manage and motivate branch staff to meet and strive to exceed sales goals
• Track branch finances to manage expenses
• Supervise branch personnel in sales, service, warehouse, delivery, shipping and receiving, inventory-taking, and branch support functions
• Conduct regular staff meetings to
• Communicate objectives and goals
• Encourage employee suggestions and comments
• Plan and prepare branch staff schedules by assigning employees specific duties to ensure effective utilization of personnel
• Continually review employee skill and knowledge levels
• Identify areas which need improvement and coordinate training efforts
• Conduct timely and objective performance evaluations
• Administer disciplinary process within the branch, including counseling, dispensing oral and written warnings, suspensions, and terminations
• Branch and Warehouse Operations
• Coordinate the daily warehouse staffing and activities, including:
• Shipping
• Receiving
• Sanitation
• Inventory control
• Participate in the development of branch performance standards with regard to:
• Compliance with corporate policies and procedures
• Oversee warehouse safety programs to ensure a safe, clean workplace for employees
• Ensure that warehouse personnel have safe, efficient equipment in order to perform stocking, distribution and delivery functions
• Maintain warehouse equipment through preventative maintenance programs
• Ensure all necessary repairs are performed
• Ensure compliance with OSHA, local, and state regulations
• Customer Service
• Lead branch staff in achieving and maintaining a professional and positive rapport with customers by providing the best possible service
• Review and resolve customer issues and complaints regarding service, products, or personnel
• Gauge customer preferences to help determine the focus of sales efforts
• Communication and Reporting
• Complete all required reports in a timely and professional manner, including:
• BMAR Reports
• Refrigerant Inventory Reports
• Attend company-wide team meetings to collaborate with other department members, and to exchange product and sales information

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.