Branch Manager

ENVISTA CREDIT UNION; Topeka (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

ENVISTA CREDIT UNION is seeking a Branch Manager in Topeka to direct the operations of a medium-sized branch, ensuring financial and service goals are met while promoting a sales-driven environment.

You will lead staff, drive cross-selling, and maintain strong internal and external relationships, with a focus on delivering the Envista experience and adherence to company policies.

Qualifications

• 1–3 years of related branch or financial services experience.
• Two-year college degree or equivalent certification programs.

Responsibilities

• Direct branch operations and staff performance to meet financial and service goals.
• Hire, train, coach, and evaluate branch personnel; drive cross-selling and Envista experience.
• Monitor branch results; ensure compliance with policies and procedures; take corrective actions when needed.
• Maintain regular communication with main office; prepare standard reports; participate in management meetings.
• Represent the branch in relationships with members, sponsors, suppliers, and other financial institutions.
• Perform other related duties as assigned.

Skills

People management

Staff training

Cross-selling

Customer service

Sales leadership

Education

Two-year college degree

Professional certification or licensing

Vendor training programs

Apprenticeship program

Job description

Branch Manager

Full Time Topeka, KS, US

What this role looks like:

To direct the operations of a medium sized, remote Credit Union facility, ensuring the branch meets organizational financial, operational, service, and growth plans, while promoting a sales environment. Successful candidates will share Envista's core values of Integrity, Empower, Exceed, Unity, and Impact.

What you'll do:

• Assist members with consumer and mortgage loan questions, requests and applications. Also responsible for opening and closing accounts and answering questions about other products and services.
• Direct, develop, motivate, hire and discipline branch personnel; administer performance evaluations and recommend appropriate personnel actions. Development includes but is not limited to: training employees on procedures, delivering the "Envista experience", cross-selling products and services to meet the needs of our members and developing staff for future promotion opportunities.
• Monitor branch operating results relative to established objectives, and insure compliance with established policies and procedures, and takes appropriate steps to correct unsatisfactory conditions.
• Maintain communications with main office; prepare and submit standard reports; attend scheduled management meetings.
• Represent the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups.
• Perform other related duties as assigned.

Education & Experience:

• One year to three years of similar or related experience.
• (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job‑specific skills acquired through an apprenticeship program.