Branch Manager
Honor Credit Union
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Benefits offered by this job
Job summary
Honor Credit Union in Stevensville, MI is seeking a Branch Manager to lead daily operations and drive exceptional member service. You will guide a team, ensure smooth branch performance, and collaborate on business growth initiatives to meet financial goals.
The ideal candidate has 5–8 years of related experience, an associate degree in business, and a passion for developing people and delivering trusted financial solutions.
Qualifications
- Requires Associate's degree in Business or equivalent
- 5–8 years of related experience preferred
- Ability to lead a dynamic team and drive member experience
Responsibilities
- Lead store operations to meet goals and member promises
- Coach and develop team to deliver exceptional service
- Collaborate with Community Development Officer to grow business and deposits/loans
Skills
Education
Job description
At Honor, you will be rewarded for your talent and be encouraged to take pride and ownership of your career.
2024 #1 Credit Union along with the #1 Best Place to Work
2024 Michiana's Best Bank or Credit Union, Best Place for a Car Loan, and Mortgage Lender
2024 Best Bank or Credit Union
2025 Best Place to Work & Best Customer Service
2025 Best Credit Union
2025 Best Bank or Credit Union
2025 #1 Credit Union and #1 Best Place to Work
2025 Michiana's Best Credit Union, Best Place for a Car Loan, and Best Mortgage Lender
Position: Branch Manager
Location: Stevensville, MI
Job Id:3298
# of Openings:1
At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 27 branches, and worldwide through online banking.
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
- Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
- The Platinum Rule - Treat others the way they want to be treated.
- Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
- See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
- Reason over Rules - Make decisions that are good for the person and good for Honor.
- Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
- Leads the team to achieve goals that impact the organizational strategies and initiatives and supports the Member Promise.
- Accountable for driving an exceptional member and team experience while ensuring the day-to-day operations are being met.
- Partners with the Community Development Officer to identify opportunities to build business and achieve member growth, deposits and loan goals.
- Collaborates with Real Estate and Business Services teams to achieve a seamless experience for members and prospective members.
- Coaches, develops and trains team with practical methods to ensure the team is well prepared to provide solutions to members.
- EDUCATION/CERTIFICATION: Associate's degree in Business; or an equivalent combination of training and work experience.
- Must be/or become registered as an MLO and have a Nationwide Licensing Number.
- Five to eight years of similar or related experience, including time spent in preparatory positions.
- Must have a demonstrated ability to keep finances in order.
- Thorough knowledge of Company services and products.
- Effectively leading a team to maximize productivity, efficiency, and member experience.
- Understanding of related legal and regulatory requirements.
- Familiarity with member experience functions, policies, and procedures.
- Strong interpersonal, leadership, and supervisory skills.
- Well organized and a high attention to detail.
- Ability to operate related computer applications and related business equipment.
- Ability to maintain an effective and efficient workflow.
Honor has excellent benefits for all full and part time team members. We offer:
- Medical with prescription coverage, Dental, and Vision.
- 401k employer contribution & matching program.
- Paid time off and paid holidays (including your birthday!).
- Various discounts on credit union products and services for team members & their families.
- Additional perks included.
This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage origination's (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
Our Becoming Part of It program are open to candidates ages 17 and over who are pursuing a degree in a related field.
- Opportunity to connect with leaders in the credit union industry
- Gain valuable work experience in your area of interest
- Apply your education to real life work scenarios
- An internship might lead to a job opportunity
Our Becoming Part of It program has led to many opportunities within Honor for former interns. Check out what some former interns have said.
Read about Mason’s journey at Honor from interning with Operations and Marketing while in high school, to now serving as a Commercial Loan Officer.
Read about Kaylee’s journey from Honor Credit Union intern to full-time Financial Analyst
- Medical with prescription coverage
- Vision
- Flexible Spending Account
- Various other employee assistance options
- Paid time off
- Paid holidays (including your birthday!)
- 401k employer contribution & matching program
- Employer-paid short-term disability
- Employer-paid long-term disability
- Various discounts on credit union products and services for team members & their families
Don’t just take our word on it. Our team members love being part of it! Here’s what they have to say about Honor.
I love to share with others, I never realized how important the "top down" matters until I came to Honor. Meeting Schott day one, our monthly All Team Huddles, and the humans I am surrounded by each day that drive our success continue to emphasize why I want to work here and the magic we can create together.
Lindsey Crowell ITM Experience Manager
"The Honor CU difference is all about people helping people. Supporting and investing in the communities we serve and providing members with the solutions and guidance to achieve their own definition of financial success are just a few ways the Honor team lives that philosophy every single day."
"I have been with Honor since 2002. Honor is community-driven and wants to be able to help each and every member that comes through our doors. We are given added benefits to encourage us to give back to the community also by volunteering our time or dedicating time to something we are passionate about. Honor keeps growing, but one thing that stands out in my mind is our CEO is such a down to earth person. You are not a “number" at Honor. He knows his employees by first name and can relate to each and every one of us."
Shari Koski Card Operations Fraud Specialist
I have been employed with Honor Credit Union since 2017. Making the decision to work for Honor was very easy for me. From the moment I received my first phone call for an interview, I knew this was going to be a wonderful company to work for. All the way from the top down, everyone has been so kind, helpful and encouraging. The leadership team genuinely cares about each employee personally. I always feel respected and valued for what I bring to the team.
Karol Ann Behrle Community Development Officer
I’ve been proud to be part of Honor for more than 12 years dating back to February 2014. That longevity really speaks to the culture and leadership here at Honor, and I have worked in banking for a long time. The credit union difference is absolutely real and at Honor, it’s truly about people helping people. Being able to positively impact our members’ lives every day is incredibly rewarding, and the support from our Leadership Team, especially the CEO, is something special to experience. At Honor you’re valued, you’re heard, and you’re empowered to do what’s right for our members. Over the years, I’ve built meaningful relationships not only within the organization but also with the members we serve. Honor isn’t just a place to work, it’s a place to grow, connect, and make a difference.
I love to share with others, I never realized how important the "top down" matters until I came to Honor. Meeting Schott day one, our monthly All Team Huddles, and the humans I am surrounded by each day that drive our success continue to emphasize why I want to work here and the magic we can create together.
Lindsey Crowell ITM Experience Manager
"The Honor CU difference is all about people helping people. Supporting and investing in the communities we serve and providing members with the solutions and guidance to achieve their own definition of financial success are just a few ways the Honor team lives that philosophy every single day."
Community Impact
We believe life’s better when our members and their loved ones thrive. That’s why we invest in what counts – members, communities, and education.
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