Branch Manager

INB, N.A.; Springfield (IL); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

INB, N.A. in Springfield, IL, seeks an energetic Branch Manager for the South Street location. You will lead daily operations, build community relationships, and coach a dedicated team to deliver exceptional customer service and growth.

The role emphasizes operational excellence, compliance, and people-first leadership. A 5+ year background in banking or financial center management is preferred, with a path to NMLS registration.

Qualifications

• 5+ years in banking, sales leadership, or financial center management.
• Strong communication and coaching skills.
• Willingness to obtain and maintain NMLS registration (SAFE Act).

Responsibilities

• Lead in the community by building relationships with businesses and members.
• Inspire and coach staff to deliver outstanding customer service.
• Drive growth by expanding customer relationships and deposits.
• Ensure smooth operations and compliance at the branch.

Skills

Leadership

Community connections

Customer service

Coaching

Business acumen

Tools

Microsoft Office

Job description

Description

Description

Please note: This is an office position located in Springfield, Illinois.

About Us

At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.

Summary

Do you see yourself as a leader in your community? Are you passionate about helping people achieve their financial goals while building strong local connections? INB is seeking an energetic, community-minded Branch Manager to lead our South Street branch.

At INB, we believe banking is about more than transactions, it’s about people. As Branch Manager, you’ll have the opportunity to build meaningful relationships with clients, support local businesses, and guide a dedicated team of professionals. You’ll serve as a trusted advisor, ensuring that our customers receive the personalized solutions they need to reach their goals while encouraging an environment where employees can thrive and grow.

We’re looking for someone who is not only committed to operational excellence but also to make a positive impact on the community. If you’re motivated by service, inspired by collaboration, and ready to lead with integrity, this is your chance to be part of a bank that truly values people first.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

• Lead in the Community: Be the face of INB in your area, building relationships with businesses, organizations, and community members.
• Inspire Your Team: Recruit, coach, and motivate staff to deliver outstanding customer service and achieve branch goals.
• Drive Growth: Expand customer relationships, grow deposits, and promote INB’s innovative products.
• Deliver Excellence: Ensure smooth day-to-day operations, compliance, and a welcoming branch environment.

Qualifications

• A natural leader with strong community connections.
• Experience in banking, sales leadership, or financial center management (5+ years preferred).
• Strong communication and coaching skills - you enjoy helping people grow.
• Business acumen and the ability to identify opportunities for growth.
• Willingness to obtain and maintain NMLS registration (SAFE Act requirement).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Supervisory Responsibilities

Supervise branch staff in accordance with the organization's policies and applicable laws. Focus on the overall direction, coordination, and evaluation of staff; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Managing People

Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

Business Acumen

Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Strategic Thinking

Develop strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs.

Physical Demands

The physical demands described below are representative of those required to perform the essential functions of the position. Reasonable accommodations may be provided, when appropriate, to enable qualified individuals with disabilities to perform the essential functions of the job.

The position requires the employee to occasionally or regularly lift and/or move items weighing up to 10 pounds, as required by the essential functions of the position. The employee may also be required to sit or stand for extended periods while working at a computer or monitor. The position requires the use of hands and fingers for operating and maintaining desktop and laptop computer equipment, keyboards, and related technology.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Salary: $60,000-$66,000 base salary + incentive opportunity

The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

Group Insurance Benefits and Plans

INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:

Know Your Rights: Workplace discrimination is illegal