Branch Manager

US11345-AIRGAS Airgas USA, LLC; Morristown (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunities

Health, Dental, Vision, Life, AD&D, &

401(k) retirement plan with company  匹

Tuition assistance

Job summary

Airgas is hiring a Branch Manager in Morristown, TN to lead daily store operations, drive sales, and maintain safety and regulatory compliance. You will mentor staff, manage inventory levels, and collaborate with the outside sales team to grow the business.

The role requires prior management in a customer-facing, retail or industrial distribution setting, strong communication skills, and the ability to lift up to 75 lbs (125 lbs with assistance).

Qualifications

• Previous management experience in a customer facing environment.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Responsibilities

• Oversee daily store operations to achieve sales and margin goals.
• Promote sales, deliver excellent customer service, manage inventory levels, and control expenses.
• Foster facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient service.
• Provide professional customer service for internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Skills

Leadership

Retail/Industrial experience

Customer service

Safety/regulatory knowledge

Material handling awareness

Computer skills

Job description

R10102706 Branch Manager (Open) Location: Morristown, TN - Retail shop

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

Airgas is hiring a Branch Manager, and we want you on our team!

Benefits and Compensation

• Competitive Compensation Base Salary + Bonus opportunities: Earning potential driven by your performance.
• Comprehensive Family Health & Wellness Full Insurance Package: Medical, Dental, Vision, Life, AD&D, and Disability coverage designed to support your whole household.
• Parental Leave: 14 weeks of paid childbirth leave to support growing families.
• Long-Term Financial Security & Work-Life Balance 401(k) Retirement Plan: Includes a generous company match to invest in your future.
• Growth & Education: Tuition assistance to support your ongoing professional development.
• Time Off: Paid holidays, vacation, and sick time to keep you refreshed and balanced.

Job Responsibilities

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting.

Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.

Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.

Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.

Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.

Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.

Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.

Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.

Conduct periodic performance reviews for branch associates.

Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Required Qualifications

• Previous management experience in a customer facing environment.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Preferred Qualifications

• A track record of meaningful contributions in the welding, gas, or safety industry.
• 3+ years of experience in a role focused on nurturing team growth and operational efficiency.
• 5+ years’ experience in sales with a track record of meaningful contributions.
• Experience with inventory cultivation and vendor relationship support.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Company Culture

Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].