Branch Manager

Airgas; San Luis Obispo (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading gas and welding supplier in San Luis Obispo seeks a Branch Manager II to oversee store operations. The role involves coordinating day-to-day activities to meet sales targets, providing excellent customer service, and ensuring compliance with safety regulations. Successful candidates should possess strong organizational skills, flexibility in scheduling, and a customer-oriented attitude. If you thrive in a fast-paced environment and enjoy working with diverse teams, apply now for this opportunity!

Qualifications

• Must be able to work with a variety of people from different backgrounds.
• Must interact with public in a professional manner.
• Flexibility for on-call weekend work required.

Responsibilities

• Coordinate and direct day-to-day store operations.
• Provide professional customer service to inquiries.
• Ensure compliance with safety and regulatory standards.

Skills

Customer service orientation

Effective communication

Flexibility in scheduling

Organizational skills

Job description

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We are looking for you

Responsibilities

• The primary purpose of the Branch Manager II is to coordinate and direct the day-to-day store operations to meet or exceed sales and margin targets by promoting sales and good customer service; maintain adequate inventory levels and monitors purchases to control expenses. Ensure facility and staff are in compliance with Safety and Regulatory standards. Provide guidance to team members on how to provide effective and efficient service to customers, housekeeping, and overall operating efficiency.
• Provide consistent professional customer service to all walk-in or call-in customer inquiries regarding products, price, and technical information.
• Support the outside sales force as needed in servicing and obtaining new business.
• Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis.
• Establish and manage cylinder and/or hard goods inventory levels for the branch.
• Supervise the training of inside sales associates in areas including product knowledge; company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions.
• Ensure branch store shelves and displays are kept neat and clean and are adequately stocked and properly organized thereby exposing customers to all new and featured products.
• Maintain a safe work environment; organize required monthly safety meetings and strictly enforce all company safety rules and regulations.
• Performs other duties as assigned.

Required Qualifications

• Must be able to work with a wide variety of people with different personalities and backgrounds.
• Must be customer service oriented and able to interact with the public in a professional, respectful and courteous manner.
• Must be able to read and interpret documents such as safety rules, MSDS, operating and maintenance instructions and procedure manuals.
• Must be flexible to adjust work schedules to meet operational requirements, may include ‘on call’ weekend work.
• Must be able to work overtime and on-call when necessary.

Preferred Qualifications

• Able to work efficiently in a fast‑paced environment and be detail-oriented with good organizational skills.
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with work schedule.
• Ability to effectively and efficiently handle multiple tasks.