Branch Manager

Climate First Bank; Saint Petersburg (FL); On-site; USD 62,000 - 76,000; Full time

Job summary

Climate First Bank in St. Petersburg seeks a Branch Manager to oversee branch operations, drive sales growth, and manage staff. You will mentor employees, represent the branch in the community, and ensure a high level of customer service and compliance.

This in-person role requires a strong track record in leadership and retail banking knowledge. The position emphasizes data-driven decision making, teamwork, and the ability to manage risk while maintaining efficient processes in a dynamic,

Qualifications

• Experience leading and developing branch staff.
• Strong track record in meeting or exceeding KPIs.
• Understanding of regulatory requirements in retail banking.

Responsibilities

• Lead, mentor, and develop branch staff to achieve performance goals.
• Represent the branch in the local community and build relationships with leaders.
• Oversee teller and vault cash audits.
• Drive sales growth with effective strategies and customer relationships.
• Ensure exceptional customer service by addressing inquiries and issues.
• Oversee daily operations, audits, and compliance with policies.
• Identify and mitigate risks and ensure regulatory compliance.

Skills

Leadership

Sales acumen

Customer experience

Regulatory knowledge

Communication

Data-driven decisions

Education

Bachelor’s degree in business or finance

Job description

We’re seeking a Branch Manager for our St. Petersburg Branch location to be responsible for overseeing all branch operations, ensuring excellent customer service, driving sales growth, and managing the branch staff. The Branch Manager will play a key role in achieving the branch's financial objectives and maintaining a high level of operational efficiency.

What You’ll Contribute:

Leadership, Culture & Community Representation

• Lead, mentor, and develop branch staff to achieve performance goals and maintain high morale.
• Represent the branch in the local community, participating in events and building relationships with community leaders.
• Oversee teller and vault cash audits.

Sales, Customer Experience & Business Growth

• Drive sales growth by developing and implementing effective sales strategies, identifying new business opportunities, and building strong relationships with customers.
• Ensure the delivery of exceptional customer service by addressing customer inquiries, resolving issues, and maintaining a customer-focused environment.

Operations, Compliance & Risk Management

• Oversee daily branch operations, including managing audits, ensuring procedural integrity and compliance with company policies, and optimizing processes for efficiency.
• Identify and mitigate risks associated with branch operations, ensuring compliance with all regulatory requirements.

Champion Our Mission, Protect What Matters

• Adopt a commitment to environmental, social, economic, and racial justice.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

What Makes a Stand-Out Candidate:

Experience & Education

• Bachelor’s degree in business or finance preferred.
• 5+ years of proven experience leading and developing branch managers in a community bank setting.
• Exceptional sales acumen with a proven track record of meeting or exceeding KPIs and driving measurable growth.
• Deep understanding of regulatory requirements in retail banking.

Entrepreneurial Self-Starter -

You are an experienced leader who takes charge of their work product and takes pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are an empathetic leader with a strong focus on data-driven decision making. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.

Organization & Efficiency-

You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You’re a master note-taker and checklist fanatic and stay on top of things with ease and consistency.

Master Communicator-

You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with internal stakeholders as well as customers and partners from all backgrounds. Additionally, you masterfully build relationships, develop business with strong influencing and decision-making skills and approach and approach business with a customer centric mindset.

Banking & Fintech Acumen -

You are highly educated in financial products and services, applicable regulations and laws. You also possess strong overall business acumen and the ability to interpret financial reports and legal documents. Strong market knowledge and community presence are required.

Tech-Forward and Analytical Thinking -

You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies.

Commitment to Being a Team Player -

You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You’re dependable and always happy to lend a hand where needed.

The Work Environment:

• In-person role; 182 37th Ave N, St. Petersburg, FL 33704.
• Occasional U.S. travel for company events or leadership sessions.
• Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.

We do not offer visa sponsorship and will not pursue candidates without valid work authorization.

Pay Transparency:

• The base pay for this role starts at $69,412 and is commensurate based on experience required in the role.