Branch Manager

RENTOKIL INITIAL ASIA PACIFIC LIMITED; Saint Augustine (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation and sick days

Floating holidays

Company-paid holidays

Job summary

Rentokil in St Augustine, FL is seeking a Branch Manager to lead the district, guide change, and ensure exceptional customer experiences while developing the local management team.

You will interview applicants, plan and delegate responsibilities, monitor staffing, and drive program implementation to meet operational and strategic goals.

Requires a Bachelor's degree or equivalent, 5–7 years in a senior branch role, travel flexibility, valid license, and ability to pass a background screen.

Qualifications

• Bachelor's degree or equivalent combination of experience, education, and training.
• 5–7 years in Branch Manager or similar leadership role.
• Strong attention to detail with management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a fast-paced environment.
• Pest control industry experience is a plus.
• Willingness to travel and participate in rotating on-call schedule.
• Licenses/certifications as required by regulations.
• Must pass pre-employment background screening.
• Valid driver's license with clean driving record.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

Skills

Management experience

Customer experience focus

Financial/operational analysis

Hiring & training

Flexibility to travel

Licenses & compliance

Pre-employment background check

Driver's license

Education

Bachelor's degree or equivalent

Job description

Job type: Full-time

Location: St Augustine, FL

What do our Branch Managers do?

Our Branch Managers are responsible for the overall guidance of their district and are the key contact for implementing change in their area. As part of these responsibilities, the Branch Managers are counted upon to provide a realistic view of areas that impact how our customers are served and our coworkers are developed. They must be motivational and progressive with their actions and commitments. They are responsible for understanding, appreciating, and following the organizational district policies and expectations of the company.

Responsibilities and essential job functions include but are not limited to the following:

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

What do you need?

• Bachelor's Degree or equivalent combination of experience, education, and training
• At least five to seven years Branch Manager or equivalent level position
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
• Experience analyzing financial reports in a complex, fast-paced environment
• Successful background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must pass pre-employment background screen
• Valid driver's license/clean driving record

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-time Colleagues qualify for the following and Part-time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.