Branch Manager

The Terminix International Company Limited Partnership; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid holidays

Vacation days

On-call schedule

Licensing support

Job summary

Terminix, part of the Rentokil family, seeks an experienced Branch Manager to lead a district, grow profitability, and deliver outstanding customer experiences. You will recruit and develop a high-performing team, monitor staffing, and execute strategic programs across operations and service management.

You will analyze financial indicators, drive operational excellence, and coordinate travel and on-call schedules to meet company objectives while upholding regulatory requirements.

Qualifications

• Bachelor’s degree or equivalent combination of experience, education, and training.
• 5–7 years Branch Manager or equivalent level experience.
• Strong attention to detail with background in management, sales, training, relationship development, and customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Background in pest control industry is a plus.
• Willingness to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Must pass pre-employment background screen.
• Valid driver’s license/clean driving record.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences.
• Interview job applicants and select top candidates as well as monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch.
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives.
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals.
• Play a supporting and auditing role with operations, sales, and office leadership positions

Skills

Management

Leadership

Sales

Training

Customer experience

Financial analysis

Education

Bachelor’s degree

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'

What do our Branch Managers do?

Our Branch Managers are responsible for the overall guidance of their district and are the key contact for implementing change in their area. As part of these responsibilities, the Branch Managers are counted upon to provide a realistic view of areas that impact how our customers are served and our coworkers are developed. They must be motivational and progressive with their actions and commitments. They are responsible for understanding, appreciating, and following the organizational district policies and expectations of the company.

Responsibilities and essential job functions include but are not limited to the following:

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

What do you need?

Bachelor’s Degree or equivalent combination of experience, education, and training

At least five to seven years Branch Manager or equivalent level position

Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience

Experience analyzing financial reports in a complex, fast-paced environment

Successful background managing in pest control industry a plus

Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends

Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations

Must pass pre-employment background screen

Valid driver’s license/clean driving record

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you’ll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility

Benefits

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we’re more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It’s hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge.

Don’t let this opportunity crawl away, literally.