Branch Manager

Natco Community Empowerment Center; Richmond (IN); Presencial; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

Natco Credit Union in Richmond, IN is seeking a Branch Manager to direct delivery of services through branch staff and achieve sales goals. You will coach and develop staff, monitor performance, and ensure compliance with policies.

The role includes hiring, evaluating employees, submitting reports to upper management, and maintaining strong relationships with members while upholding the credit union's service culture.

Qualificações

• Three to five years of similar or related experience.
• Two-year college degree or equivalent certification or licensing, or completion of specialized vendor training.
• Strong interpersonal and written communication skills; ability to influence and mentor staff.

Responsabilidades

• Directs delivery of branch services through staff and meets sales goals.
• Coaches and develops staff via one-on-one coaching, training, and weekly meetings.
• Participates in hiring, directs staff, conducts performance evaluations, and administers actions.
• Monitors branch performance against goals and ensures compliance with policies.
• Prepares reports for upper management and attends management meetings.
• Performs other duties as assigned.

Conhecimentos

Coaching & development

Hiring & supervision

Performance management

Communication skills

Formação académica

Two-year degree or equivalent certification

Vendor training / certification

Job-specific skills acquired through apprenticeship

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Manager

FullTime Management Main Office, Richmond, IN, US

3 days ago Requisition ID: 1094

SUMMARY: Directs delivery of services to members through branch staff; achieves organizational sales goals; participates in and support Natco Credit Union’s sales and service culture by coaching and developing staff to pursue product and service sales opportunities.

DUTIES AND RESPONSIBILITIES:

• E Performs ongoing coaching and development of employees through one-on-one coaching, training, group training, and weekly meetings.
• EParticipates in the hiring process; directs, motivates, and disciplines retail branch personnel; administers performance evaluations and recommends appropriate personnel actions.
• E Monitors branch performance through service and sales results relative to credit union goals and ensures that appropriate steps are taken to correct unsatisfactory performance.
• E Maintains communications with upper management; prepares and submits standard reports; attends scheduled management meetings.
• EMonitors all branch activities to ensure they are in compliance with established credit union policies and procedures. Completes and passes assigned compliance courses.
• N Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• This role involves direct supervisory responsibilities.

QUALIFICATIONS:

• Three years to five years of similar or related experience.
• (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.
• Excellent organizational and editing skills. Good oral and written communications skills. Above average computer skills and intermediate keyboarding skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to sit, talk, hear, utilize hand and finger dexterity, work for extended periods of time as necessary to accomplish objective, goals and projects, view computer monitor, read documents and procedures necessary to the daily performance of essential functions, perform repetitive motion and movements of the wrists, hands and/or fingers and operate standard office equipment, including a personal computer, telephone and photocopier.
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
• The employee must:
  • occasionally lift and/or move up to __50__ pounds.
• Additional remarks regarding work environment: Work is conducted at a desk.
• Specialized equipment, machines, or vehicles used: Driving personal vehicle and traveling for moderate periods of time as needed. Commuting to and from work may involve driving during inclement weather.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.