Branch Manager

Heart of LA Federal Credit Union; Pineville (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

A local financial institution in Pineville, Louisiana, is seeking a Branch Manager to oversee operations and staff. This role involves motivating personnel, ensuring compliance with policies, and building community partnerships. Candidates should have a two year college degree and 5-10 years of related experience, with a strong emphasis on communication skills and member service. The position demands leadership capabilities and a commitment to achieving branch goals.

Qualifications

• Five to ten years of related experience required.
• Ability to motivate and influence others is critical.
• Experience in community engagement and partnership development.

Responsibilities

• Direct and motivate branch personnel towards objectives.
• Monitor branch operating results and take corrective actions.
• Perform consumer loan officer duties and transactions.
• Prepare and submit reports, attend management meetings.

Skills

Staff motivation

Excellent communication skills

Business relationship development

Performance monitoring

Education

Two year college degree or equivalent

Job description

Description

Essential Functions & Responsibilities

• Directs, develops, motivates, hires and disciplines branch personnel; administers performance evaluations in conjunction with Executives and recommends appropriate personnel actions.
• Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions.
• Perform routine member service transactions.
• Perform consumer loan officer duties.
• Represents the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
• Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.

Performance Measurements

1. To maintain a cohesive, highly trained and motivated staff, sufficient to meet needs of members.
2. To provide informed, professional and accurate service and support to all members and associates.
3. To develop and maintain business partner relationships within the community and area schools. Coordinate branch participation in community activities.
4. To ensure all documentation is completed, with a high accuracy rate.
5. To meet or exceed the Branch's goal. Assist branch personnel with achieving all of their individual goals.
6. To develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services.
7. To offer insurance products to all new qualified loans. Promote benefit awareness within the branch, both by example and training employees to identify opportunities.

Requirements

Knowledge, Skills and Abilities

Five years to ten years of similar or related experience.

Experience

(1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in house training or apprenticeship program.

Education

The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

Other Skills

Must have excellent communication skills.