Branch Manager

OneMain Financial; Minot (ND); On-site; USD 60,000 - 90,000; Full time

Job summary

OneMain Financial is seeking a branch-focused leader to drive sales, develop staff, and ensure compliant branch operations. The role emphasizes customer service, collections, and relationship-building with clients in a neighborhood environment.

The position requires experience in consumer lending, strong coaching skills, and the ability to manage multiple tasks while meeting performance goals. Equal opportunity employer with a focus on development and community presence.

Qualifications

• Current or previous experience at OneMain Financial or a similar consumer lending organization
• Experience working in a goal oriented sales environment
• Leadership experience with coaching and leading a team
• Experience in multitasking and working to achieve challenging goals
• Knowledge of Microsoft Word, Outlook, Excel and Power Point
• General industry knowledge – lending processes, collections practices, accounting, etc.

Responsibilities

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
• Manage branch operations and ensure compliance with all business policies/procedures
• Train, coach and motivate all staff member
• Participate in the career development of each employee, including training of consumer lending products and services
• Build strong, trusting relationships with new and existing customers
• Provide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financial
• Manage collection activities including consulting with customers on loan payments for past due accounts
• Drive branch performance to successfully achieve business goals and branch profitably

Skills

Customer consultation

Sales

Leadership

Coaching

Multitasking

Communication

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

PowerPoint

Job description

Since 1912, OneMain Financial has been helping people realize their financial goals and dreams. With branches nationwide, we are part of the communities in which we serve. Our branches are staffed with friendly, knowledgeable lending specialists who live and work right in your neighborhood. They understand your needs and are available to meet with you one-on-one to discuss your loan options.

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
• Manage branch operations and ensure compliance with all business policies/procedures
• Train, coach and motivate all staff member
• Participate in the career development of each employee, including training of consumer lending products and services
• Build strong, trusting relationships with new and existing customers
• Provide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financial
• Manage collection activities including consulting with customers on loan payments for past due accounts
• Drive branch performance to successfully achieve business goals and branch profitably

To work for OneMain Financial you must be 18 years of age or older

• Current or previous experience at OneMain Financial or a similar consumer lending organization
• Experience working in a goal oriented sales environment
• Leadership experience with coaching and leading a team
• Experience in multitasking and working to achieve challenging goals
• Knowledge of Microsoft Word, Outlook, Excel and Power Point
• General industry knowledge – have a general understanding of industry rules and procedures (e.g. lending processes, collections practices, accounting, etc.)

Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri – 8:30AM to 5:30PM, Tues and Thurs – 10:00AM – 7:00PM and up to 2 Saturdays per month – 9:00AM -12:00PM

Meet all state-specific mandatory licensing, certification, training, or other requirements.

• For GEORGIA, 1 year minimum experience processing or servicing under the Georgia Industrial Loan Act (GILA)
• For MISSISSIPPI, 1 year of previous mortgage lending experience within Mississippi within the two years prior to the date of the application
• For MONTANA, 3 years of related experience
• For NEVADA, 3 years of related experience within the last five years
• For NEW MEXICO, 2 years of verifiable experience
• For NORTH CAROLINA, 3 years related experience

**NOTE** The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. Job grade and level may vary based on work experience and qualifications.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. We meet customers where they want to be - in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.