Branch Manager

Mitchell Lewis & Staver Co.; Meridian (ID); Hybrid; USD 70,000 - 95,000; Full time

Job summary

The Branch Manager at Paycom - ATS in Meridian, ID, leads daily branch operations, driving customer satisfaction, safety, and financial performance. This role reports to the Regional Branch Manager and supervises inside sales, operations, customer support, delivery, and warehouse staff onsite.

We seek a candidate with 3-5 years of leadership experience in distribution or manufacturing, familiar with CRM and ERP systems, and proficient in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in business administration or similar preferred.
• 3–5 years of leadership experience in distribution or manufacturing is advantageous.

Responsibilities

• Oversee branch operations with accountability for financial performance.
• Lead and coach staff across departments (inside sales, operations, customer support, delivery, warehouse).
• Ensure safety compliance and foster continuous process improvements.
• Coordinate with sales, purchasing, and supply chain teams as necessary.
• Maintain inventory accuracy and monitor on-time delivery metrics.

Skills

Leadership

CRM & ERP

Microsoft Office

Coaching

Strategic thinking

Analytical skills

Education

Bachelor's degree in business

High school diploma

Tools

CRM systems

ERP solutions

Microsoft Office Suite

Job description

# Branch ManagerMeridian - Meridian, ID 83642## Description**TITLE:** Branch Manager **DEPARTMENT:** Operations **FLSA:** Salary (Exempt) **POSITION LEVEL:** Manager**Position Objective:**The Branch Manager is responsible for the administration of branch level operations, including providing overarching leadership, coaching, guidance, management, safety compliance and direction for the operations team. This position reports to the Regional Branch Manager.**Supervisory Responsibilities:**Supervise all branch staff including inside sales, operations, customer support, delivery, and warehouse positions.**Essential Functions:*** Responsible for overseeing all branch operations with accountability for financial performance* Communicate with various levels of management and customers to ensure that customer expectations are met, and issues are resolved* Balance the day-to-day business needs while maintaining communication with other business units and customers* Clarify plans, goals and objectives through team meetings and or written communications* Demonstrate decision-making skills and ability to adapt to changing demands* Communicate company strategic plans, manufacturing plans, goals, and objectives with team members* Provide input of ideas for continual process improvements as well as implementation of new processes* Lead as an enthusiastic role model to create a positive work environment* Actively ensure and foster a culture of safety, always adhering to safety standards and regulations* Consistently exceed customer expectations for product delivery and quality* Monitor all expenses and on-time delivery performance metrics for branch* Manage inventory levels working closely with sales, purchasing and supply chain teams as necessary* Maintain a clean and organized work environment* Coach, council, and train staff to meet desired performance standards* Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification**Experience Required:*** 3-5 years of relevant leadership experience in a distribution or manufacturing environment* Experience with enterprise applications including CRM and ERP solutions* Proficient in Microsoft Office Suite**Competencies Required:*** Collaborative Leadership: Generates cooperation among one’s peers in leadership to achieve a collective outcome; foster the development of a common vision and fully participates in creating a unified team to achieve results.* Change Leadership: Communicates a compelling vision and need for change within one’s department to generate excitement, enthusiasm, and commitment to the process / vendor / customer* Coaching and Development: direct responsibility for teams in developing knowledge, skills, and abilities in the interest of performance improvement and employee’s career development.* Analytical, forward, conceptual, and strategic thinking.* Initiative: takes ownership of work, doing what is needed without being asked, following through* Decision making: Guides choices and takes responsibility for them**Education Required:*** High school diploma or equivalent required* Bachelor’s degree in business administration, management or a similar field strongly preferred**Physical Requirements:*** Ability to remain at a stationary position 50% of the time* Ability to occasionally lift office products and supplies weighing up to 20 pounds**Work Environment:*** Ability to remain at a stationary position 50% of the time* This position requires onsite attendance and is not eligible for telework**Disclaimer:** *The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.*