Branch Manager

Maxim Crane Works LP; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Maxim Crane Works LP in Memphis, TN seeks a Branch Manager who will lead the branch with full P&L responsibility, overseeing sales, rental, parts and service of equipment, and transportation. You will guide a team, optimize operations and ensure customer service excellence across all functions.

You will manage safety, compliance with FHWA and ASTM codes, analyze data for project calculations, and coordinate with the dispatch and service teams to maintain profitability and schedules.

Qualifications

• BA/BS in Business or Construction Management or equivalent experience.
• 5+ years in construction or rental industry in a customer-facing role.
• 2+ years in a logistics role.

Responsibilities

• Lead branch operations, including sales, rental, parts and service with P&L responsibility.
• Oversee safety, quality, and environmental standards; ensure policy adherence.
• Coordinate with dispatchers to maintain profitability and schedules.
• Prepare take-offs, cost history reviews and project calculations.
• Engage with consulting engineers and prepare presentations on Maxim's systems.
• Develop customer relationships and provide high-level service.

Skills

Communication

Organizational skills

Problem solving

Strategic thinking

Relationship building

MS Office

CMMS

Cranes/Equipment transport

P&L knowledge

Education

BA/BS in Business or Construction Management

Tools

CMMS

MS Office

Job description

Purpose

The Branch Manager has full leadership, operational, and P&L responsibility for the assigned branch(s) with direct oversight of sales, rental, parts and service of all equipment, transportation and support functions. By ensuring all employees provide the highest level of customer service, they are the key to the stability and growth of the branch business and its employees.

Duties and Responsibilities

• Effectively manages labor and equipment in compliance with Maxim policies and goals.
• Ensures all branch personnel perform their job duties in a safe manner adhering to Maxim's safety policies and guidelines.
• Collects and analyzes data to make project and installation calculations.
• Reviews and compiles 'take-off' quantities, existing cost history, and calculations ensuring accuracy.
• Ensures that the operations are in full compliance with FHWA and ASTM codes.
• Conducts site visits during installations and also throughout job, being available for communication needs and if problems arise.
• Supports consulting engineers with planning, design and tender documents as requested.
• Assists in preparation of presentations about Maxim's systems and advantages.
• Works with the dispatcher and service manager to maintain project profitability and scheduling.
• Prices projects and create contracts as required.
• Maintains and supports all Maxim safety, quality, and environmental standards and procedures.
• Performs other duties as assigned or required.

Requirements Education

• BA/BS (Business or Construction Management preferred), or equivalent combination of education and industry experience.

Experience

• 5+ years in construction and or rental industry in a customer-facing role.
• 2+ years' experience in logistics role.

Skills/Knowledge

• Advanced level communication and organizational skills.
• Advanced level problem-solving skills and attention to details.
• Advanced level knowledge of Mobile Cranes and the transportation of equipment including designs, uses, repair and maintenance.
• Advanced level knowledge of Maxim's capabilities and products.
• Advanced level ability to build strategic working relationships.
• Advanced ability to think and act strategically.
• Advanced knowledge of MS Office software and Computer Maintenance Management System (CMMS).
• Moderate level knowledge of P&L and forecasting techniques.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.

Equal Opportunity Employer

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled