Branch Manager

BINFORD SUPPLY LLC; Manor (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Company Paid Life Insurance

Short/Long-Term Disability Insurance

401k Retirement Program

Live Health Online

Legal Shield

Employee Assistance Program

Identify Theft Protection

Access Perks

Job summary

Binford Supply is seeking a Branch Manager to lead our service center operations with full P&L accountability and hands-on leadership.

You will develop teams, drive safety, customer experience, and profitability while representing Binford in the local market. This role suits an execution-focused leader who thrives on accountability and people development.

Travel locally as needed, manage budgets, and collaborate with support departments to ensure efficient supply chain and service delivery.

Qualifications

• Experience in sales, sales management, and customer service with supervisory experience of a team of four or more employees.
• Operations management experience preferred.
• Willingness to travel locally during the business day and overnight periodically.

Responsibilities

• Create and maintain training, inspection, corrective action programs with focus on safety.
• Total P&L responsibility: develop and control profits, plans, and budgets.
• Lead the Service Center using the 80/20 philosophy to drive growth and efficiency.
• Recruit, mentor, and develop talent through coaching and engagement.
• Develop strategies for Service Center development to meet local, regional, and organizational goals.
• Direct and manage facility operations across sales, customer service, transactions, inventory, and logistics.
• Ensure daily activities meet defined customer service and accuracy metrics.
• Establish SIPs (Standard Operating Procedures) and measure performance against safety and quality goals.

Skills

Team Leadership

Communication

Tenacity

Customer Focus

Safety Awareness

Coaching/Training

Quality Orientation

Decision Making

Building Trust

Accountability

Guiding and Developing Others

Education

College degree or equivalent

Tools

Microsoft Office Suite

Job description

Description

At Binford Supply, our Branch Managers are the operational and cultural leaders of our service centers—owning safety, performance, customer experience, and profitability at the local level.

As a Branch Manager, you’ll have full P&L accountability, lead high-performing teams across sales and operations, and serve as the face of Binford in your local market. This is a hands-on leadership role for someone who thrives on execution, accountability, and developing people.

Why this role matters: Lead safe, efficient, and profitable branch operations Build and develop strong teams through coaching and accountability Deliver excellent customer service while driving growth.

If you’re an experienced operations or sales leader ready to own a business, lead from the front, and grow with a national organization that values local leadership.

Job Skills and Responsibilities:

• Create and maintain thorough training, inspection, corrective action, and tone focusing on a safe work environment.
• Total P&L responsibility. Develop and control profits, plans, and budgets.
• Understand, promote, adapt, and lead the business’ overall 80/20 philosophy at the Service Center level.
• Consistently recruit, mentor, and develop new and existing talent through engaging leadership.
• Elaborate and implement strategies for the Service Center's development focusing on achieving local, regional, and organizational goals.
• Direct and manage facility operations for sales, customer service, transaction quality, inventory accuracy, facility maintenance, pick, pack, load and logistics.
• Coordinate and measure daily facility activities and functions to ensure defined customer service and transaction accuracy metrics are achieved.
• Create process maps and establish and drive compliance to internal Standard Operating Procedures.
• Measure performance using metrics against pre-defined goals in safety, transaction accuracy, inventory accuracy, equipment inspection, PM, and other administrative areas.
• Resolve issues within the paper/product/material flow and implement procedures to ensure that transactions flow accurately 100% of the time.
• Perform or oversee all administrative duties, including but not limited to facility and equipment maintenance and repair, OSHA requirements, control of fuel, and P-card purchases.
• Coordinate with functional support departments to drive profitable sales, ensure an efficient and supportive supply chain, develop a productive workforce, and maintain financial accounting integrity.
• Control and minimize labor overtime, premium freight, and repair expenses but never at the expense of safety.
• Provide leadership and training to accomplish the company goals and objectives.
• Provide excellent customer service to internal and external customers.

Requirements

• College degree or equivalent additional years of experience
• Experience in sales, sales management, and customer service with supervisory experience of a team of four or more employees. Distribution/wholesale preferred
• Previous operations management experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Willing and able to travel locally during the business day and overnight periodically.
• Must be able to sit periodically, climb or balance, and stoop, kneel, or crouch.
• Must be able to lift and move up to 60 pounds and occasionally lift and move up to 120 pounds.

CRITICAL COMPETENCIES FOR SUCCESS IN THE POSITION

• Team Leadership - Communicates a vision, inspires & motivates. Ensure primary goals stay in focus.
• Communication - Clearly conveys verbal and written messages. Engages listeners.
• Tenacity - Passionately strives to achieve results. They convey a solid need to win and do not give up.
• Customer/Client Focus - Makes customer needs a primary focus and gains their trust.
• Safety Awareness - Strong awareness of circumstances affecting the safety of self and others.
• Coaching/Training - Active focus on developing others for current and future growth opportunities.
• Quality Orientation - High level of care and thoroughness for work. Focus on accuracy of results.
• Decision Making/Problem Solving - Breaks down problems. Consider facts/consequences of decisions.
• Building Trust - Is viewed as direct and truthful; keeps confidence, promises, and commitments.
• Guiding and Developing Others - Sets clear expectations/objectives.
• Holds others accountable for results

We’ve got you covered.

Binford Supply employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:

• Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family
• Company Paid Life Insurance and Short/Long-Term Disability Insurance
• Convenient 24/7 Doctor Visits through Live Health Online
• Legal Assistance via Legal Shield
• Employee Assistance Program
• Identify Theft Protection
• Access Perks - Discounts on products and services with companies nationwide.
• 401k Retirement Program with strong company match.

In addition to the benefits program, Binford Supply also provides employees with a competitive wage, career advancement, and training opportunities.