Branch Manager

Crystal Clean; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Crystal Clean LLC is seeking a Branch Manager to lead the growth of a sales branch and oversee facility operations. The role includes managing a team of sales personnel, ensuring timely customer service, and driving end-of-period quota achievement.

You will ensure compliance with EPA, OSHA, and DOT regulations while coordinating with fleet management. A CDL and experience in environmental services are highly valued for this position.

Qualifications

• 3+ years of previous sales and operational experience required.
• Proficiency in Microsoft Office applications.
• Must have or be qualified to obtain and maintain a Class B CDL and Med Card with required endorsements.

Responsibilities

• Oversee sales branch growth and facility operations.
• Direct and monitor activities of all sales personnel.
• Ensure on-time performance of customer services and branch tasks.
• Maintain compliance with EPA, OSHA, and DOT regulations.
• Train and develop branch staff and ensure safety policies are followed.
• Tabulate and report branch sales results to management.

Skills

Communication

Leadership

Training

Customer relations

Safety awareness

Education

High School Diploma or equivalent

CDL Class B license with endorsements

Tools

Microsoft Office

Job description

The Branch Manager (BM) will be responsible for overseeing sales branch growth, facility operations, and training/management of branch employees. This position will also be responsible for meeting end of period quota goals and drive growth through new account sales. The BM will ensure compliance with health and safety performance and regulatory laws in the daily operations of the branch. The BM may operate all CC vehicles requiring CDL and perform essential job functions of those vehicles.

Essential Functions

• Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
• Overall responsibility for sales, growth and facility operations within a specific geographic area as defined by the company
• Plan, direct, and monitor activities of all sales personnel
• Responsible for quality, on-time performance of all customer services assigned to the branch each sales period
• Responsible for administering job task specific training of all branch personnel
• Responsible for ensuring branch personnel maintain compliance with all company required training
• Assist or accompany Route Sales & Service Representatives and Branch Sales Managers during sales activities as necessary
• Fill in for absent Route Sales & Services Representatives as needed to continue providing quality service to branch customers
• Tabulate and report daily/weekly branch sales results to management
• Maintain inventory of branch products
• Complete all required paperwork accurately and neatly
• Responsible for maintaining facility and personnel compliance with all applicable Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and Department of Transportation (DOT) regulatory requirements
• Responsible for maintaining an operable and compliant fleet at the facility while working in conjunction with fleet department management
• Achieve sales quotas for total revenue and new customer development
• Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
• Performs other related duties as assigned

Core Competencies And Specific Skills

• Strong communication skills and attention to detail
• Ability to interact with customers, sales branch employees, and other corporate departments
• Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
• Ability to train, coach, and develop a staff of sales representatives

Education And Essential Qualifications

• 3+ years of previous sales and operational experience required, and/or related CC or environmental services industry experience
• Previous experience with environmental services highly preferred
• Proficiency in Microsoft Office applications
• High School Diploma or its equivalent
• Must have or be qualified to obtain and maintain a Class B Commercial Driver’s License (CDL) and Med Card with Airbrake, HAZMAT and Tanker Endorsement
• Motor vehicle record (MVR) that meets or exceeds HCC’s published standards including, but not limited to the following;
• Seat belt and cell phone violations
• Excessive speeding
• DUI, suspension and/or multiple vehicle collisions

Personal Protective Equipment

• Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements

• Frequent lifting of materials that typically weigh 54-80lbs
• Frequent pushing/pulling of 16-55 gallon drums or larger containers of waste/product using CC-approved equipment for safe material handling, drum weight may exceed 400lbs
• Frequent lifting of hoses weighing up to 55lbs.
• Frequent climbing of ladders to access approved waste streams
• Occasionally pulling/dragging of hoses weighing up to 55lbs each
• Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
• All applicants must pass the pre-employment physical including drug & alcohol screening

Work Environment

While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

This Position Includes The Following Benefits

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement