Branch Manager

Balance Innovations; Louisville (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

Balance Innovations is looking for a Market Manager located in Louisville, Kentucky. As part of your role, you will manage operations across various business lines, ensure efficiency, and maintain compliance with regulations. The position requires a bachelor's degree and a minimum of 5 years of experience in banking or logistics.

Your responsibility includes developing product lines, improving customer service, and leading a team to achieve business objectives. Strong analytical and communication skills are essential for success.

Qualifications

• Minimum of 5 years of operations experience in banking, money processing, or logistics.
• Valid firearms permit or ability to pass firearms licensing requirements.
• Valid guard card or ability to obtain required licenses.
• Clear DOT/DMV record.
• Ability to routinely lift a minimum of 50 lbs.
• Must be 21 years of age.

Responsibilities

• Manage market and direct Team Leaders across all lines of business.
• Support market logistics and develop a product-driven organization.
• Improve cost management and increase efficiency.
• Develop product lines and identify new opportunities.
• Understand competitive landscape.
• Reduce risk exposure and ensure employee accountability.
• Maintain employee relations and uphold ethical standards.
• Conduct recruitment, training, mentoring, and development.

Skills

Consultative skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Presentation skills

Education

Bachelor’s degree

Job description

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 75,000.00 - 110,000.00 USD Annual)

Responsibilities

• Assume overall market management at a location and provide direction to Team Leaders for all lines of business, including Route and Cash Logistics, Operations, Finance, HR, Safety and Security.
• Support the General Manager and/or Regional Vice President in organizing market logistics and aggressively developing a product‑driven organization.
• Identify ways to improve cost management, increase efficiencies, and drive services that positively impact business results.
• Develop product lines within the assigned market and identify new opportunities for Brink’s products to be introduced.
• Understand competitive circumstances, including identity, operational characteristics, market pricing, and impact.
• Proactively reduce risk exposure by implementing measures to reduce worker’s compensation injury costs and security losses.
• Establish and maintain accountability at all levels of the market.
• Maintain a positive employee relations and work environment.
• Maintain the highest level of integrity, dignity, and standards internally and externally.
• Maintain ethical standards and protect Brink’s reputation by delivering high‑quality, reliable programs and services that meet customer expectations.
• Ensure proper recruitment, selection, and training, and mentor, coach, and develop the first‑line supervisory team.
• Establish profitable relationships through good communication and service levels with customers.

Minimum Qualifications

• Minimum of 5 years of operations experience in the banking industry, money processing, or transportation/logistics.
• Valid firearms permit or ability to pass applicable firearms licensing requirements.
• Valid guard card or ability to obtain a guard card or other required licenses.
• Clear DOT/DMV record.
• Ability to routinely lift a minimum of 50 lbs.
• Must be 21 years of age.

Preferred Qualifications

• Experience in cash handling industry or retail/financial cash management.
• Excellent knowledge of business and customer needs.
• Excellent knowledge of business development techniques.
• Excellent knowledge of process improvement methodologies.
• Bachelor’s degree required.

Professional Skills

• Strong consultative, analytical, and problem‑solving skills.
• Excellent interpersonal, communication, and presentation skills.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink’s is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.