Branch Manager

Balance Innovations; Milwaukee (WI); On-site; USD 85,000 - 115,000; Full time

Job summary

Brink’s seeks a Branch Manager II to lead Milwaukee market operations across Route and Cash Logistics, Operations, Finance, HR, Safety and Security. You will mentor Team Leaders, drive continuous process improvement, and partner with leadership to achieve market results.

Requires 5+ years in operations, firearms permit or licensing ability, guard card, clean DOT/DMV, 50 lb lift, and a bachelor’s degree preferred. Join Brink’s for a client-focused, compliant, growth-oriented environment.

Qualifications

• Minimum of 5 years operations experience in the banking industry or money processing.
• A valid firearms permit or ability to pass licensing.
• A valid guard card or ability to obtain a guard card.
• Clear DOT/DMV record.
• Ability to routinely lift a minimum of 50 lbs.
• Must be 21 years of age.

Responsibilities

• Oversee market management at assigned location and ensure alignment with leadership.
• Coordinate with Brink’s product lines to integrate offerings.
• Support leadership in organizing market logistics and developing a product-driven organization.
• Identify cost-saving opportunities and drive efficiency improvements.
• Develop product lines and explore new opportunities in the market.
• Understand competitive landscape including pricing and market impact.
• Mitigate risk exposure and reduce workers' comp costs and security losses.
• Maintain accountability and positive employee relations across the market.
• Uphold high ethical standards and protect Brink’s reputation.
• Oversee recruitment, selection, and training of first-line supervisory team.
• Establish profitable relationships through strong communications with customers.

Skills

Consultative skills

Analytical skills

Communication skills

Presentation skills

Education

Bachelor's degree

Job description

The Branch Manager II is responsible for assisting the Field Operations Leadership team in the attainment of short-term and long-term business and financial results for an assigned market. They provide direction to Team Leaders for all lines of business primarily focused in the areas of Route and Cash Logistics, Operations, Finance, HR, Safety and Security. The Branch Manager drives the execution of the business through the Team Leaders, motivates team members to achieve the best results, and drives continuous process improvement.

Key Responsibilities

• Assume responsibility for the overall market management at a location.
• Ensure successful integration and partnership with all Brink’s product lines.
• Support the General Manager and/or Regional Vice President in providing the direction necessary to organize the market logistics and aggressively develop a product-driven organization.
• Identify ways to improve management of costs, continually improve efficiencies, and drive services to positively impact business results in the market.
• Develop the product lines within the assigned market.
• Identify new opportunities for Brink’s products to be introduced within the appropriate markets.
• Understand competitive circumstances to include their identity, operational characteristics, market pricing and market impact.
• Proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses within the market.
• Establish and maintain accountability on all levels of the market.
• Maintain positive Employee Relations and work environment.
• Maintain the highest level of integrity, dignity and standards internally and externally.
• Maintain high ethical standards and protect the Brink’s reputation by delivering high quality, reliable programs and services which meet customer expectations.
• Ensure proper recruitment, selection and training, while mentoring, coaching, and developing the first‑line supervisory team assigned to the market.
• Establish profitable relationships by maintaining good communications and service levels with customers.

Minimum Qualifications

• Minimum of 5 years operations experience in the banking industry, money processing or transportation/logistics.
• A valid firearms permit or ability to pass applicable firearms licensing requirements.
• A valid guard card or ability to obtain a guard card or any other required licenses.
• Clear DOT/DMV record.
• Ability to routinely lift a minimum of 50 lbs.
• Must be 21 years of age.

Preferred Qualifications

• Experience in cash handling industry or retail/financial cash management.
• Excellent knowledge of business and customer needs.
• Excellent knowledge of business development techniques.
• Excellent knowledge in process improvement methodologies.
• Bachelor’s degree required.

Professional Skills

• Strong consultative, analytical and problem solving skills.
• Excellent interpersonal/communication and presentation skills.

Equal Opportunity Employment Statement

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.