Branch Manager

Citizens Bank - Indiana; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Citizens Bank - Indiana is seeking a Branch Manager who will be responsible for the efficient and effective management of a full-service branch office. This role includes delegating operations to the Assistant Branch Manager, making loans, and representing the bank at civic functions.

The ideal candidate will have a high school diploma, at least 3 years of management experience, and proven skills in sales and financial environments. The role also requires proficiency in loan calculations and PC operations.

Qualifications

• At least 3 years of management experience.
• At least 3 years of experience in a sales and/or financial environment.
• Lending experience preferred.

Responsibilities

• Manage day-to-day operations of the Branch office effectively.
• Conduct regular staff meetings for training and coaching.
• Ensure compliance with bank policies and procedures.
• Conduct business development calls and represent the bank at functions.

Skills

Management skills

Sales skills

Loan calculations

Proficiency with personal computers

Education

High school diploma or equivalent

Job description

Summary Of Job Responsibilities

Responsible for efficient, effective management of a full-service Branch office, ensuring that established policies and procedures are followed. Delegating a part of the day-to‑day operations to the Assistant Branch Manager enables availability for making loans and business calls, and representing the bank at civic and service club functions.

• Reviews job performance and, when necessary, disciplines branch personnel. Conducts regular meetings to keep staff informed, resolve problems, and provide training.
• Processes and approves consumer direct loans and indemnifying mortgages.
• Achieves complete familiarity with the Bank's deposit and loan policies and guidelines.
• Conducts business development calls to existing and potential customers; joins area service clubs and organizations and represents the Bank at functions and meetings.
• Ensures all security procedures are strictly followed.
• Is accountable for complying with the Bank Secrecy Act, Anti‑Money Laundering regulations, bank policies, and procedures.
• Conducts weekly staff meetings for training and coaching employees to direct their job performance toward attainment of established goals.

Other Essential Job Functions

• Responsible for the general maintenance of the Branch, ensuring walkways are clear of ice and snow for safety and security.
• Performs various duties of a general Bank Officer.
• Ensures the Branch balances all transactions at the close of each business day.
• Helps Tellers resolve balancing problems and authorizes over/short adjustments.
• Ensures the automated teller machines are serviced and operational during business hours and are balanced each day.
• Responds to security alarms.
• Participates in interviewing and hiring the best qualified employees.
• Obtains a thorough knowledge of Branch and lending operations to coordinate daily functioning and resolve employee and customer problems.

Skills And Abilities Required

• The ability to speak, read, and write English; count currency; and perform loan calculations.
• The ability to proficiently operate a personal computer.

Minimum Requirements

• A high school diploma or equivalent.
• At least 3 years of management experience.
• At least 3 years of experience in a sales and/or financial environment.
• Lending experience preferred.

Working Conditions

• Generally good; some exposure to adverse conditions when making business development calls, such as stair climbing.
• Exposed to potentially hazardous conditions (i.e., robbery). Receives detailed instructions concerning procedures to be followed during a robbery.