Branch Manager

UCB Bank; Illinois; In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

United Community Bank is seeking a Branch Manager to drive growth and enhance the sales culture at the assigned branch(es) in the United States. The role focuses on expanding customer relationships, meeting sales, asset and service goals, and overseeing teller staff and operations.

Key duties include setting monthly sales plans, guiding Personal Bankers and CSR staff, and partnering with other units to maximize cross-sell opportunities across Commercial, Retail and Trust products.

Mansioni

• Prepare and track the monthly sales plan for the assigned branch(es)
• Establish and communicate sales and service goals and expectations of Personal Bankers and Customer Service for assigned branch(es)
• Implement strategies designed to meet or exceed sales goals and customer retention goals for assigned branch(es)
• Provide guidance for Personal Bankers and CSR staff to develop objectives and meet established sales and service goals through coaching, monitoring and feedback
• Establish, maintain, and support a quality-oriented sales and service culture in the assigned branch(es)
• Work collaboratively with other bank units to support sales strategies and to meet the needs of prospective and existing customer base; identify and actively pursues cross-selling opportunities for all products, including Commercial, Retail and Trust products
• Provide quantitative and qualitative assessment of sales environment within assigned branch(es) and develop action plans to correct deficiencies; identify branch personnel training needs; monitor progress and provide status reports to the VP of Retail Management on a regular basis
• Evaluate the impact of recommending and/or approving policy exceptions by reviewing benefit of transactions vs. potential risk to the bank
• Provide sales performance results for annual evaluation and salary review

Descrizione del lavoro

United Community Bank is in search of a Branch Manager. This position directs the expansion of existing customer relationships, the establishment and attainment of sales, asset and service goals and the development and maintenance of a high-quality sales and service culture. This position also supervises teller activities, staff development, training and scheduling, and the overall daily activities of the teller staff.

Essential Duties and Responsibilities:

• Prepare and track the monthly sales plan for the assigned branch(es)
• Establish and communicate sales and service goals and expectations of Personal Bankers and Customer Service for assigned branch(es)
• Implement strategies designed to meet or exceed sales goals and customer retention goals for assigned branch(es)
• Provide guidance for Personal Bankers and CSR staff to develop objectives and meet established sales and service goals through coaching, monitoring and feedback
• Establish, maintain, and support a quality-oriented sales and service culture in the assigned branch(es)
• Work collaboratively with other bank units to support sales strategies and to meet the needs of prospective and existing customer base; identify and actively pursues cross-selling opportunities for all products, including Commercial, Retail and Trust products
• Provide quantitative and qualitative assessment of sales environment within assigned branch(es) and develop action plans to correct deficiencies; identify branch personnel training needs; monitor progress and provide status reports to the VP of Retail Management on a regular basis
• Evaluate the impact of recommending and/or approving policy exceptions by reviewing benefit of transactions vs. potential risk to the bank
• Provide sales performance results for annual evaluation and salary review and