Branch Manager

Hertz; Fitchburg (MA); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Rental discounts

Employee discounts

Credit Union

Tuition reimbursement

Pet Insurance

Career growth

Job summary

The Hertz Branch Manager in Fitchburg, MA drives customer satisfaction and acts as the brand ambassador, overseeing operations, staff, budgets, and service quality. This role requires leadership to deliver a top-tier Hertz experience for internal and external customers while maintaining safety and efficiency.

Key traits include strong communication, multi-tasking, and the ability to motivate teams; a high school diploma is required, with a focus on results and reliable performance in a

Qualifications

• High School diploma or equivalent required.
• Must be 20 years of age or older.
• Previous management experience in a fast paced environment.
• Multi-tasking is required.
• Strong written and verbal communication skills needed.
• Demonstrated ability to direct and motivate teams.
• Result orientation with a demonstrated history of success.

Responsibilities

• Oversees delivery of Hertz product to customers and manages branch performance.
• Leads employees to ensure customer satisfaction, safety, service and budgets.
• Manages vendor relations and operating performance across the branch.

Skills

Customer service

Team leadership

Communication

Operations management

Vendor relations

Education

High School diploma

Job description

We are looking for a Branch Manager with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you’re ready for your next destination, then you have cruised to the right spot!

Wage Range: $62K/annually

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate any standard Hertz Rental
• Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food and fitness)
• Credit Union
• Tuition Reimbursement
• Pet Insurance
• Career Growth with hands-on learning

Job Description:

The Branch Manager is responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines.

Qualifications:

High School diploma or equivalent required. Must be 20 years of age or older.

Previous management experience in a fast paced environment.

Multi-tasking is required.

Strong written and verbal communication skills needed.

Demonstrated ability to direct and motivate teams.

Result orientation with a demonstrated history of success. All employment is contingent on successful completion of a background check.

Apply today and shift your career into drive for tomorrow!

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.*

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.