Branch Manager

American Welding & Gas, Inc.; Elizabethtown (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with incentives

Medical, Dental, Vision benefits

Company-paid life insurance & short/ce

401(k) with company match

Paid holidays and PTO

Job summary

American Welding & Gas, Inc. is seeking an energetic Branch Manager for our Elizabethtown, KY location. The role directs daily sales activities, warehousing, distribution, and production with P&L ownership.

Responsibilities include leading safety initiatives, ensuring cost-effective deliveries, and delivering outstanding customer service via phone, walk-in, and delivery channels. You will analyze monthly financials, drive branch performance, and manage staff to achieve profitable growth.

Qualifications

• Bachelor's degree or equivalent experience.
• Previous management experience.
• Intermediate level computer skills.
• A team player who takes ownership, creates solutions and drives for results to get the job done.
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Strong leadership and relationship development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills: organized, efficient, and versatile.
• Excellent verbal and written communication skills.
• Goal oriented and self-motivated.

Responsibilities

• Direct day-to-day activities of sales, including counter sales, warehousing, distribution, and production with P&L responsibilities.
• Lead and promote safety; organize safety meetings and enforce safety rules.
• Ensure customer deliveries are dispatched cost-effectively and meet expectations.
• Provide upbeat, tailored customer service via phone, walk-in, and delivery.
• Improve operating income by managing sales, margins, and expenses.
• Review monthly financial statements and adjust for performance.
• Coordinate activities with other branches to resolve issues.
• Complete sales paperwork timely.
• Participate in market information and sales analysis forecasts.
• Hire, train, motivate, and direct branch personnel; provide feedback and development.
• Coordinate promotions and maintain attractive merchandising.
• Maintain a clean and attractive store.
• Conduct performance appraisals.
• Adhere to policies and state/federal regulations.
• Sell profitable growth to new and existing opportunities.
• Other duties as assigned.

Skills

Leadership

Communication

Customer service

Problem solving

Team player

Independent under pressure

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Job description

American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate to fill a Branch Manager position at our Elizabethtown, KY location. The Branch Manager is responsible for directing the day-to-day activities of sales, including counter sales, warehousing, distribution, production with P&L responsibilities.

Branch Manager Duties:

Lead and promote safety; organize safety meetings and strictly enforce safety rules. Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations. Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it. Through management of sales, margins, and expenses, improve the operating income performance of the branch. Through management of the store ranking metrics, improve the branch's store ranking. Review and understand monthly financial statements and adjust to improve performance. Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction. Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner. Participate in the preparation of market information and annual sales analysis and forecast. Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates and resolving associate issues. Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store. Responsible for timely and quality performance appraisals of assigned personnel. Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company. Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required. Sell profitable sales growth to new and existing opportunities. Other duties may be assigned.

Branch Manager Qualifications:

• Bachelor's degree or equivalent experience
• Previous management experience
• Intermediate level computer skills
• A team player who takes ownership, creates solutions and drives for results to get the job done
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly
• Ability to work independently and under pressure to meet deadlines
• Ability to respond effectively to the most sensitive inquiries or complaints
• Strong leadership and relationship development skills
• Pleasant, professional, and courteous personality
• Strong administrative skills: organized, efficient, and versatile
• Excellent verbal and written communication skills
• Goal oriented and self-motivated

Incentives

• Competitive pay structure with Performance Incentives
• Medical, Dental, & Vision Benefits with no waiting period
• Collaborative environment where your input is valued daily
• Company paid Life Insurance and Short-term & Long-term Disability
• 401(k) Retirement Savings Plan with Company Match
• Paid Holidays and Paid Time Off

About Us:

American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas, Inc. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.