Branch Manager

Western Shamrock Corporation; Austin (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Western Shamrock Corporation is seeking a Branch Manager to lead our team in Austin, Texas. The ideal candidate will manage staff, oversee customer service, and drive sales in a fast-paced environment.

This full-time position requires a valid driver's license and the ability to motivate and train employees. The role will also involve maintaining relationships with customers and ensuring operational success.

Join us to impact the success of our company while being part of a culture defined by our Core Values.

Qualifications

• Must have a valid driver's license.
• Ability to manage and motivate a team.
• Experience in customer service and sales.

Responsibilities

• Manage staff at the branch.
• Handle customer service situations professionally.
• Train and support new employees.

Skills

Staff management

Customer service

Sales

Team training

Job description

WESTERN FINANCE is the lender of choice in the traditional financial installment loan industry where there are many options. Our customers and employees are our foundation and without them we do not exist. We create a culture of success by adhering to our Core Values of Service, Motivation, Integrity, Loyalty, and Empowerment. We are looking for an experienced, dynamic and motivated individual to join the team as our Branch Manager. The Branch Manager will be a key player in both sales and service, and will have the opportunity to have an immeasurable impact on the success of our company. You'll be at the center of company operations and expected to consistently motivate, train and manage your team in order to ultimately increase sales, profits and customer satisfaction. We're looking for a full‑time Branch Manager. Branch Managers foster and maintain excellent relationships with customers and local entities to support the growth and development of their office.

Must have a valid driver's license.

Responsibilities

• Manage staff
• Manage the flow of money
• Maintain security
• Be a leader and mentor to junior employees
• Train and support new employees in the branch
• Create a corporate culture that encourages growth, learning, and success
• Solicit and sell specific services and products
• Professionally handle adverse customer situations
• Resolve customer debt situations while maintaining a positive relationship to encourage return business
• Work harmoniously with peers
• Interview, hire, train and provide follow‑up of branch staff
• Handle adverse employee situations as they arise
• Dress to represent the brand of a consumer‑oriented business

Job Type: Full-TimePay: $30,000.00 – $36,000.00 per year

Supplemental Pay Types

• Bonus opportunities

License / Certification

• Driver’s License (Required)

Ability to Commute

• Austin, Texas, 78745 (Required)

Ability to Relocate

• Austin, Texas, 78745: Relocate before starting work (Required)

Work Location

In person

An ideal candidate will work well under pressure, be organized, and enjoy working in a fast‑paced work environment.

You must have a reliable vehicle with state required insurance, a valid driver’s license, acceptable driving records, and dress in brand‑approved attire.