Branch Maintenance Leader, Landscaping Operations

Environmental Management, Inc.; Columbus (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Environmental Management Inc. invites applications for a Maintenance Branch Manager to oversee daily operations, drive profitability, and lead field crews in Central Ohio. The role emphasizes safety, client satisfaction, and strong budget discipline.

You will supervise 50-75 staff and 5-8 supervisors, coordinate with sales, and drive continuous improvement across operations, safety, and performance metrics, including winter snow operations.

Qualifications

• 5+ years of experience managing landscape maintenance, property maintenance, construction, or related field operations.
• 3+ years of supervisory experience managing large teams.
• Experience overseeing budgets, labor forecasting, and operational performance.
• Strong leadership, communication, and customer service skills.
• Valid driver's license with acceptable driving record.
• Proficiency with Microsoft Office and operational software systems.
• Ability to work outdoors in varied weather conditions.

Responsibilities

• Manage daily branch operations to ensure projects are completed safely, efficiently, and profitably.
• Develop monthly forecasts and operational plans to achieve revenue and production goals.
• Monitor daily production reports and project performance.
• Coordinate labor, equipment, and material resources.
• Ensure quality standards are met across all service locations.
• Identify operational improvements and implement corrective actions when necessary.
• Serve as a primary operational contact for customers.
• Conduct site visits and property inspections to ensure customer satisfaction.
• Address client concerns and implement timely solutions.
• Partner with Sales and Account Managers to maintain strong customer relationships and contract retention.
• Identify opportunities for additional services and enhancements.
• Review site conditions and recommend improvement projects.
• Collaborate with Sales Representatives to prepare proposals and pricing for customers.
• Manage branch profitability and operational budgets.
• Monitor labor hours, equipment utilization, and production costs.
• Review daily, weekly, and monthly performance metrics.
• Ensure projects are completed within budgeted hours and financial targets.
• Directly supervise 50-75 employees and 5-8 supervisors.
• Recruit, hire, train, coach, and develop field personnel.
• Conduct performance evaluations and disciplinary actions as needed.
• Establish measurable performance expectations and success metrics for direct reports.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Ensure compliance with OSHA regulations.
• Safety training and coaching sessions.
• Enforce safe work practices and proper equipment operation.
• Promote a safety-first culture.
• Utilize company software systems for forecasting, production tracking, scheduling, and reporting.
• Collaborate with administrative staff to maintain accurate records.
• Understand and utilize estimating, accounting, and operations management software.
• Be available during snow events.

Skills

Leadership

Communication

Customer service

Budget management

Labor forecasting

Microsoft Office

Operations software

Outdoor work

Driver's license

Tools

MS Office

Operations software

Job description

Environmental Management Inc. invites applications for a Maintenance Branch Manager to oversee daily operations, drive profitability, and lead field crews in Central Ohio. The role emphasizes safety, client satisfaction, and strong budget discipline.

You will supervise 50-75 staff and 5-8 supervisors, coordinate with sales, and drive continuous improvement across operations, safety, and performance metrics, including winter snow operations.