Branch Leader: Growth, Ops & Customer Experience

Doosan Bobcat; Albuquerque (NM); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

PTO and paid holidays

401(k) with company match

Leadership training and development

Career advancement opportunities

Job summary

Total Equipment Management is seeking a Branch Manager in Albuquerque to lead a high-performing team and run a safe, efficient branch. You’ll oversee sales, service, parts, rental, and admin functions, focusing on profitability and exceptional customer experiences.

You’ll coach staff, optimize operations, manage inventories, monitor KPIs, and drive revenue growth while maintaining safety and policy adherence. Strong leadership and market expansion mindset required.

Qualifications

• Proven leadership and coaching experience in a branch or similar setting.
• Experience managing budgets, financials, and KPIs for a branch or store.
• Excellent communication and customer relationship skills.

Responsibilities

• Lead and develop branch staff to achieve targets.
• Oversee daily branch operations for efficiency and profitability.
• Monitor KPIs and implement action plans to improve results.
• Grow revenue, retention, and market share.
• Maintain inventory accuracy and safe, clean facilities.

Skills

Leadership

Employee development

Budgeting

Customer service

Operations analytics

Inventory management

Conflict resolution

Education

Bachelor's degree in Business Management

Tools

MS Office

Dealership management software

Job description

Total Equipment Management is seeking a Branch Manager in Albuquerque to lead a high-performing team and run a safe, efficient branch. You’ll oversee sales, service, parts, rental, and admin functions, focusing on profitability and exceptional customer experiences.

You’ll coach staff, optimize operations, manage inventories, monitor KPIs, and drive revenue growth while maintaining safety and policy adherence. Strong leadership and market expansion mindset required.